NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. 5 points per dollar on flights booked directly with airlines or Amex Travel (up to $500,000 on these purchases per calendar year, then 1 point per dollar); 5 points per dollar on prepaid hotels booked through Amex Travel; 1 point per dollar on other purchases. Purchase protection coverage limits vary among American Express cards, so its important that you review your cards guide to benefits so that you understand the coverage limits and exclusions that apply to you. You will likely need to produce a police report for purchase protection claims against item theft, so having this on hand can speed up the time it takes to submit and process your claim. Be sure to check each cards individual purchase protection policy before making an expensive purchase on an Amex card. I got off my flight and realized 20 minutes later that they were missing, I ran back to my gate and asked the flight attendant to go look for me and she said they weren't in my seat. Items damaged by natural disasters are subject to different terms and limits notated in each cards terms and conditions. The first claim was for a childs bicycle seat that was supposed to mount on my bikes handlebars. For example, The Platinum Card from American Express and other cards offer purchase protection, which can reimburse you if a covered item is stolen or damaged within a specified window of time . The extended warranty does not cover the following items: Also, coverage does not apply to damage from natural disasters, alterations or modifications, power surges, war or acts of war or any item under a product recall. So, you can't claim purchase protection if your baseball bat or hockey stick breaks. Enrollment required. Almost every American Express credit and charge card offers purchase protection of some degree. Would probably help your claim, Amex should be able to help you out. ;*KLjmNT Cash and cash-like items including gift certificates, stamps and coins. To start the process, log into your AmEx account and go to the claims center page. Unfortunately, if you're affected by a natural disaster, AmEx purchase protection only covers a maximum of $500 in claims per event. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. Terms, Conditions and Limitations Apply. Here is a list of our partners and here's how we make money. If a recently purchased item is damaged, stolen or lost, your first step should be to determine whether the card used to purchase the item has purchase protection. How To Find The Cheapest Travel Insurance. Please visit americanexpress.com/benefitsguide for more details. Authorized users are also covered, as long as theyre U.S. residents. Business fixtures including air conditioners, refrigerators and heaters. All policies have a maximum limit of $50,000 in claims per calendar year. American Express is a financial services company that offers credit cards, debit cards, charge cards and travel services. Here is a list of our partners. Nonetheless, this useful benefit can save you hundreds (maybe thousands) if you have the misfortune of theft or damage on a covered purchased item within 90 days of purchasing the item. Most Cards allow up to $1,000 per incident, with a limit of $50,000 per year. TPG values this bonus at $1,200. Terms apply. By taking advantage of the valuable shopping protection policies offered by most American Express cards, you can save hundreds (or even thousands) of dollars when a purchase doesnt work out the way you hoped. If that item is lost, stolen or damaged within the first 90 days, file a Notice of Claim within 30 days to start the claims process. when you need coverage is essential. has been collected independently by NerdWallet . If you purchase a high-end $2,500 laptop, you should charge it to your premium card with a $10,000 per incident limit rather than a card with a $1,000 per incident coverage limit. Purchase protection doesnt require any registration in advance. 10 points per dollar on Chase Dining, hotels and car rentals when you purchase through Chase Ultimate Rewards; 5 points per dollar on flights when you purchase through Chase Ultimate Rewards; 3 points per dollar on other travel and dining; 1 point per dollar on other purchases. There's a lot to love about the Amex Gold card. For claims filed internationally, you can dial 1-303-273-6498. Check here before booking an award fare. Explore our Cards Terms and Conditions Click "file a claim" and select the card for which you're filing a claim, enter your date of purchase and click "continue.". Earn 5% cash back in categories that rotate quarterly on up to $1,500 when enrolled, 5% on travel purchased throughRead More. The following items are excluded from this policy: See the entire return protection policy for your card here. Terms apply. Visit americanexpress.com/benefitsguide for details. However, Ive filed two claims with Amex in the past; in both cases, I was pleasantly surprised at how quick and easy the process was. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. So the key limitations are that the return attempt must be made within 90 days of purchase and that you can reimbursed up to a maximum of $300. Many popular rewards credit cards come with generous welcome offers and useful benefits to attract consumers. Can You Get a Credit Card Without a Social Security Number? We do not offer financial advice, advisory or brokerage services, nor do we recommend or advise individuals or to buy or sell particular stocks or securities. Please view our advertising policy page for more information. All American Express cards with extended warranty benefits provide the same amount of coverage. However, this card is so packed with benefits that this coverage doesn't make the card's highlights on the AmEx website. Our points-obsessed staff uses a plethora of credit cards on a daily basis. For example, the Blue Cash Everyday Card from American Express and Amex EveryDay Credit Card* credit cards carry up to $1,000 coverage per incident, up to $50,000 per card member account per calendar year (Terms apply.). To be eligible, all you have to do is charge a portion of your qualifying purchase to your American Express card but you'll only be reimbursed up to the amount charged to your card. Big spenders should note that the purchase protection on. This benefit is limited to $1,000 annually. Please review. Purchase protection offers short-term insurance for your everyday purchases, in case the items are stolen or damaged. When deciding which travel rewards card to use for large purchases, its important to look beyond the points and miles you earn. Worry less. The other card networks often offer their own purchase protections as part of their network affiliation. There are important terms to follow for this benefit, such as the length of time from the purchase date for which coverage is offered, how to submit claims and even the maximum coverage amount provided by your credit card. First, you have to have the right card. **, Morgan Stanley Blue Cash Preferred American Express Card.**. And you'll usually be required to file a police report if you are claiming it as stolen. Earning rates: 5% cash back on the first $25,000 spent in combined purchases at office supply stores and on internet, cable and phone services each account anniversary year (then 1% back); 2% cash back on the first $25,000 spent in combined purchases at gas stations and restaurants each account anniversary year (then 1% back); 1% cash back on all other purchases. All users of our online services are subject to our Privacy Statement and agree to be bound by the Terms of Service. Many other issuers offer some form of damage against loss or theft for eligible items purchased with the card. Yes, cardmembers of the American Express Gold Card are covered by AmEx's purchase protection coverage. Disclaimer: NerdWallet strives to keep its information accurate and up to date. Instead, check the benefits guide to see the card's purchase protection coverage. The Amex EveryDay Preferred Credit Card from American Express is no longer available through NerdWallet. See the respective Guide to Benefits for details, as terms and exclusions apply. Find the right card for you. Cellphone protection is available for up to $800 per claim and up to $1,000 per year for phones listed on a monthly cellphone billed paid with the Freedom Flex card. American Express also has a range of versatile credit cards with competitive interest rates and benefits such as travel insurance, cashback, extended warranty and more! The manufacturer was completely unwilling to repair or replace it, but once again I remembered my Amex extended warranty policy and filled out an online claim form. The Centurion Card from American Express and The Business Centurion Card from American Express. OK92033) Property & Casualty Licenses, NerdWallet | 55 Hawthorne St. - 11th Floor, San Francisco, CA 94105, The Guide to AmEx Purchase Protection on Travel Cards. Paired with up to $120 in Uber Cash (for U.S. Uber rides or Uber Eats orders) and up to $120 in annual dining statement credits at eligible partners, there's no reason that the foodie shouldn't add this card to their wallet. Terms and conditions will apply. If filing a damaged or stolen item claim, you may be asked to demonstrate a photograph showing the damage to your item. Delta SkyMiles Reserve American Express Card. It can help protect Covered Purchases made on your Eligible Card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the Covered Purchase date. Sign up and well send you Nerdy articles about the money topics that matter most to you along with other ways to help you get more from your money. The American Express Platinum cards are eligible for American Express Purchase Protection. Maximum coverage per account for purchase protection: $50,000. However, this does not influence our evaluations. How do I Earn Membership Rewards Points? If you need to make a claim, you will receive a reimbursement either for the item or the cost to replace the item, up to the coverage limits on your American Express card. Purchase Protection is amazing (Plat) Had a great experience with Amex Purchase Protection on the Plat. Terms apply. JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. This post contains references to products from one or more of our advertisers. From broken laptops and phones to delivered packages nabbed from the front porch, when you make a Covered Eligible Purchase with your Eligible, When you charge a Covered Purchase to your Eligible Card, you can be reimbursed for up to 90 days from the date of purchase if the item is stolen or accidentally damaged. It can help protect Covered Purchases made on your Eligible Card when theyre accidentally damaged, stolen, or lost, for up to 90 days from the Covered Purchase date. This purchase protection product covers damage and theft, but only up to $500 per claim and $50,000 per account. Simply losing or misplacing the purchase (although the policies for the Delta Reserve, Delta Reserve Business, Hilton Aspire and all consumer versions of the Amex Platinum Card do cover lost or misplaced items). Related: The best credit cards with price protection. Related: Best credit cards with purchase protection. Our opinions are our own. $10,000 per claim, $50,000 per year for the American Express Gold Card, The Platinum Card from American Express and Delta SkyMiles Reserve American Express Card cardholders The Forbes Advisor editorial team is independent and objective. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 14 points per dollar at eligible Hilton properties; 7 points per dollar on flights booked directly with airlines or through Amex Travel; 7 points per dollar on car rentals booked directly from select car rental companies and at U.S. restaurants; 3 points per dollar on other purchases. AmEx purchase protection excludes a long list of types of purchases, including: Antiques, artwork and previously used items. Amex purchase protection has been absolutely fantastic for the occasional janky Amazon purchase, particularly marketplace items. Related: Battle of the premium travel rewards cards which is best for you? So I recently. endstream endobj startxref Just answer a few questions and we'll narrow the search for you. Help protect your eligible Blue Cash Preferred Card from American Express. Policies are underwritten by AMEX Assurance Company. Each eligible AmEx card is covered for up to $50,000 in claims per year. Purchase protection benefits offered by credit cards often differ in three main aspects: Related: Purchase protection saved us $1,700 a reader success story. Please try again later. Each category has certain conditions attached to it. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. But can you use your credit card to do so? You will be asked for a copy of the receipt, your Amex purchase record and the original warranty. only covers up to $10,000 per covered purchase. Each eligible AmEx card is covered for up to $50,000 in claims per year. Earn 4X Membership Rewards points at U.S. supermarkets (on up to $25,000 per calendar year in purchases, then 1X). Delta SkyMiles Reserve American Express Card, Hilton Honors Aspire Card from American Express, benefits for all American Express cards on Amexs website, guide to shopping protections on American Express cards. These online records helped me file my Amex claims quickly, rather than digging through a shoebox full of paper receipts. Many Amex cards offer purchase protection but coverage limits vary. Plus, this card doesnt exclude lost or misplaced items and is great for foodies, due to its bonus-earning categories and monthly spending credits with restaurants and Uber/Uber Eats. So, checking. Pre-qualified offers are not binding. Not a Cardmember yet? Finally, some American Express cards offer purchase protection even when you lose a recently-purchased item. When an American Express Card Member charges a Covered Purchase with their Eligible Card, Purchase Protection can help protect their Covered Purchases for up to 90 days from the Covered Purchase date if it is stolen or accidentally damaged. Authorized users are also covered, as . American Express removed this perk from most of its cards effective at the start of 2020. 3% cash back on groceries at U.S. supermarkets , U.S. gas stations and U.S. online retail purchases on up to $6,000 per calendar year in purchases for each category (then 1%), plus 1% cash back on other purchases. However, not all purchases and losses are covered by AmEx purchase protection. The card details on this page have not been reviewed or provided by the card issuer. When evaluating offers, please review the financial institutions Terms and Conditions. Related: Everything you need to know about Amex purchase protection. Several credit cards may even provide protection if you lose a recently-purchased item. Items purchased for professional or commercial use such as education, training or skills. I started a claim on Feb 11 and Uploaded the Claim Form and Store receipt on Feb 13. I want to file a purchase protect claim with Amex, but everything I see says the 90 days runs from the date of purchase, not the date of delivery. This card shines for this use, but overall the star ratings may differ when compared to other cards. This is important because many cardholders believe American Express has the least painful claim process of any issuer. Big spenders should note that the purchase protection on The Platinum Card from American Express only covers up to $10,000 per covered purchase. Compare the cost in points or miles to cash, and see which option is best. Credit cards vary in the amount and duration of coverage provided, so make sure to read the terms and conditions. Finders keepers is not really a thing. Cristina Gibson is a writer and journalist who has covered consumer goods, fashion, technology, and travel for more than 15 years. Amex will reimburse you up to a maximum of $1,000 per card member account per calendar year based on the date of purchase. Theres nothing easier than buying a gift card at the last minute. Press J to jump to the feed. Editorial Note: We earn a commission from partner links on Forbes Advisor. 2023 American Express. Services and additional costs, such as installation charges, warranties, shipping, handling and memberships. Delta SkyMiles Platinum American Express Card. $120 Uber Cash on Gold: Add your Gold Card to your Uber account and each month automatically get $10 in Uber Cash for Uber Eats orders or Uber rides in the U.S., totaling up to $120 per year. When evaluating offers, please review the financial institutions Terms and Conditions. Credit Score ranges are based on FICO credit scoring. Benefits also includes a per occurrence maximum for any one Purchase Protection Covered Event related to a Natural Disaster as describedbelow . hbbd``b`@/P k ";d100O@ T9 3 In these cases, Amex will refund the entire purchase price up to $300 per item, excluding shipping and handling charges. As always, check your credit cards guide to benefits to see which benefits apply to you. Delta SkyMiles Blue American Express Card. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Delta SkyMiles Platinum Business American Express Card. Policies are underwritten by AMEX Assurance Company. If an item is broken, take pictures to document the broken item and make sure that you keep the broken item until either it is requested by American Express or your claim is paid and closed. Remember you need to provide a copy of the purchase receipt and file a Notice of Claim within 30 days of the loss or damage. Amex's extended warranty perk applies to warranties of five years or less. Eligibility and Benefit level varies by Card. Plus, AmEx can change the coverage at any time. Learn more: How to add money-saving AmEx . Most Cards allow up to $1,000 per incident, with a limit of $50,000 per year. Plus, your own feed of TPG content. This site does not include all credit card companies or all available credit card offers. AmEx purchase protection generally covers theft, loss and damage to eligible items within 90 days of purchase. Related: Why I switched from the Chase Freedom to the Chase Freedom Flex. Press question mark to learn the rest of the keyboard shortcuts. Keep in mind that if you have a primary insurance policy covering the item, you must file a claim there before approaching your credit card issuer to use purchase protection. 3 points per dollar on eligible Delta purchases; 1 point per dollar on other purchases. Terms, conditions and limitations apply. Several credit cards offer purchase protection, which acts as insurance against an item being stolen or damaged for a certain period of time after you buy it. When you charge a Covered Purchase to your Eligible Card, you can be reimbursed for up to 90 days from the date of purchase if the item is stolen or accidentally damaged. Improve earnings, maximize rewards and track progress toward dream trips. Her focus at TPG is points, miles, loyalty and credit cards. However, certain premium cards cover your purchases for up to $10,000 per incident, with the same limit of up to $50,000 in total claims per calendar year.*. There are more than a dozen personal cards that offer $10,000 in purchase protection coverage per item. If an eligible item is lost, accidentally broken, or stolen within 90 days of the purchase date, Amex may reimburse its value. The American Express Gold Card has one of the lowest annual fees of American Express cards that offer generous $10,000 purchase protection coverage per item (excluding natural disasters). The Blue Business Plus Credit Card from American Express. In addition to writing for Forbes.com, Aaron is a full-time professional advisor to Fortune 500 companies at a global consulting firm. All information about The Amex EveryDay Preferred Credit Card from American Express has been collected independently by NerdWallet. Coverage Limits Apply. You must provide an original store receipt (or a printout of an online receipt). After working as a tax accountant for a decade, JT turned his analytical skills to points, miles and credit cards. Terms, conditions and limitations apply. Failing that, I also can search my order history at Amazon, eBay and other online retailers I use. Eligible American Express cardholders can get reimbursed up to $1,000 or $10,000 per item (depending on the card) and up to $50,000 per cardholder. Forbes Advisor created additional star ratings so that you can see the best card for specific needs. All financial products, shopping products and services are presented without warranty. The warranty wont cover the damage, and you didnt think youd need AppleCare. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Our opinions are our own. There is a maximum coverage amount of $10,000 per item and $50,000 per calendar year.*. For a complete description of the policies of your American Express card, select your card on this page. Let's look at how Amex purchase protection works, which AmEx cards feature it and the limitations and exclusions of this coverage. Purchase Protection If your eligible item* is either stolen or accidentally damaged up to 90 days after you've bought it, we'll reimburse you up to 2,500. From lamps to loungewear and from headphones to handbags, you can use your Eligible Card with more confidence when youre covered with Purchase Protection. , AmEx purchase protection only covers a maximum of $500 in claims per event. American Express makes it easy you can file your claim online or by giving us a call at 1-800-322-1277; if international, call collect at 1-303-273-6498. There are a multitude of purchases that are excluded from purchase protection. Location: ZOA, SFO, HKG. Other American Express business cards offer the standard $1,000. You need to typically provide documentation (receipts) and sometimes proof such as a police report. $120 Dining Credit: Satisfy your cravings and earn up to $10 in statement credits monthly when you pay with the American Express Gold Card at Grubhub, The Cheesecake Factory, Goldbelly, Wine.com, Milk Bar and select Shake Shack locations. Terms apply. You must file a claim within 30 days of loss through this link or by calling 800-228-6855. Here are our picks for the best travel credit cards of 2023, including those best for: Flexibility, point transfers and a large bonus: Chase Sapphire Preferred Card, No annual fee: Bank of America Travel Rewards credit card, Flat-rate travel rewards: Capital One Venture Rewards Credit Card, Bonus travel rewards and high-end perks: Chase Sapphire Reserve, Luxury perks: The Platinum Card from American Express, Business travelers: Ink Business Preferred Credit Card, About the author: JT Genter is a freelance points, miles and credit card writer formerly of The Points Guy. *, 4 points per dollar at restaurants and at U.S. supermarkets (on up to $25,000 per calendar year, then 1 per dollar); 3 points per dollar on flights booked directly with the airline or purchased through. At the time of writing, The Platinum Card from American Express holders are covered for up to 90 days from the date of a covered purchase of an eligible item. American Express purchase protection works by covering the damage or theft of eligible purchases for up to 90 days after the purchase date. Can I file an AmEx purchase protection claim if I redeemed points? If a loss is due to theft, you may need to provide a copy of the police report. Items not being safeguarded or left at an unlocked location. The Platinum Card, Covered Eligible Purchases are items bought with your Eligible Card and are covered for the first 90 days after the day of purchase. You will be asked certain questions about your claim at that time. Not as useful for those living outside the U.S. Items that are rented, leased or borrowed. Negotiable instruments, such as stamps and travelers' checks. Meanwhile, here's the list of small business cards from AmEx with this benefit: The Business Platinum Card from American Express. , Gold Card, and Ameriprise Gold Card Members Purchase Protection can also help protect your purchases for up to 120 days* from the date of purchase if the item is stolen, accidentally damaged or lost. Earning rates: 3% cash back at U.S. supermarkets, U.S. gas stations and U.S. online retail purchases on up to $6,000 per calendar year in purchases for each category (then 1%) and 1% cash back on other purchases. EgnS+JoYlUR fbcv,R38{TA\ =e`%! American Express processes claims more quickly than some other issuers. The coverage is limited up to $10,000 per occurrence, up to $50,000 per Card Member account per calendar year. Underwritten by AMEX Assurance Company. Sign up and well send you Nerdy articles about the money topics that matter most to you along with other ways to help you get more from your money. Related: Amex credit card showdown: Blue Cash Preferred vs. Blue Cash Everyday. Do balance transfers affect your credit score? Some issuers also refer to this benefit as purchase security. shopping purchases when you use your Eligible Card. Beyond that, I think its prudent to factor these protections into your decision of which card to use whenever you make a large purchase. Check your benefits guide for complete details. In short, covered purchases are covered for up to 90 days from the date of purchase for up to $10,000 per covered purchase and up to $50,000 per eligible card per calendar year. 995 0 obj <>stream Underwritten by AMEX Assurance Company. This may influence which products we review and write about (and where those products appear on the site), but it in no way affects our recommendations or advice, which are grounded in thousands of hours of research. In this case, you must purchase an item thats eligible for coverage and the loss cant be due to an excluded reason. If you have multiple American Express cards with varying coverage limits, make sure that your large purchases are made on your cards with the largest coverage limits. Youre out of luck, right? Any other documentation needed to substantiate your claim. To view rates and fees of the Delta SkyMiles Reserve American Express Card, see this page.