Our call center handles customer service for several different newspapers, all around the country. Please note that while newspaper subscription prices are published for your zip code there is a very small chance that your specific address is not serviced by the Tucson Arizona Daily Star. if (document.mmm_fo) document.write ("&mmm_fo=1"); The personal information we receive from you is used only to provide the highest quality home delivery service available. Yes. I saw a discounted offer or promotion, but I am already a subscriber. Is a TV Weekly included in Single Copy papers I buy at the store? Called again today 10/7 and spoke with Supervisor ***. Does the Star still participate in a News In Education program? Digital only subscriptions are also available. If you have any trouble activating your subscription, please e-mail circulation@tucson.com or call 1-800-695-4492. We sincerely Why? if (document.context) document.write ("&context=" + escape(document.context)); Arizona Daily Star no longer fulfils requests for printed versions of back copies. You may want to start the paper suspension a day before you leave, in case you miss the paper on the day you leave. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); We cover the issues that Southern Arizonans care about most. How to Cancel a Flight Made Through Travelocity. Get up-to-the-minute news sent straight to your device. They told me I had to call to cancel. Complete the required steps. Or visa versa? 2 days print + full digital. Copyright 2023 Warrensburg Star-Journal, Warrensburg High School names new assistant principal, UCM celebrates 54th annual Childrens Literature Festival, Warrensburg Community Center to see improvements, Powered by Creative Circle Media Solutions. missed delivery issue and thank them for giving us the opportunity to correct Papers piling up on your doorstep are a sign to burglars that nobody is home. How do I access "For Subscribers" content? While on a home delivery vacation hold, your account will be credited $.15 per day (Mon-Sat) and $.22 per Sunday that the print edition is not delivered. attempts to cancel his subscription. content.While we are disappointed that you are not enjoying Published 12/30/2022. You must always cancel a subscription at least 24 hours before the trial period ends. if (document.context) document.write ("&context=" + escape(document.context)); Sometimes this occurs when customers have multiple accounts. Holiday hours vary. Access unlimited news on all your devices, receive subscriber-only newsletters, exclusive content, and tons of perks. '&charset='+document.charset : (document.characterSet ? Card overcharged again on 10/6/21. What is your refund policy on subscriptions? I recently renewed my annual subscription for home delivery of the print edition of The Arizona Daily Star newspaper (hereafter the "Star"). If you are a seasoned subscriber and your rate has increased, we sent you notification about this change, but should you have questions about it, please contact Customer Service (phone number and service hours are below). Newspapers will be held and delivered on your restart date. document.write ("'><\/scr"+"ipt>"); Can You Bring a Defibrillator on an Airplane? Each edition explores different subjects such as travel, food, technology, and much more, Newsletters can be sent right to your inbox! NO CALL BACK. Arizona Daily Star. Email a description of the issue to e-edition@tucson.com. Now, I was told to wait until 48 hours to see what they can do. Well guide you through the process. After the promotional period ends, the Full Access subscription will continue and be billed monthly at the then regular rate. Set up your account on EZ Pay for secure, automatic monthly payments by calling Customer Service at 1-800-695-4492 or visit account.tucson.com. Published 01/15/2023. document.write ('&cb=' + m3_r); Enter the email address associated with your subscription and choose a password. Arizona Daily Star on the App Store Open the Mac App Store to buy and download apps. 1-800-695-4492 Home Delivery Customer Service document.write (document.charset ? Get the day's local, political and world news, plus sports and entertainment at the lowest authorized price from Tucson Arizona Daily Star. } We do not provide refunds prorated for the remainder of the payment period for Digital Only subscriptions. var m3_r = Math.floor(Math.random()*99999999999); If you do not subscribe to the Star or you are a subscriber who is not Activated and signed in, you will see a message asking you to buy a subscription or sign in - and you wont be able to read the story unless you do one of those two things. How to Cancel a Hertz Car Rental Reservation, How to Extend a Rental Agreement With Hertz. $20/mo. original subscription start date. e-edition@tucson.com If we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future. will follow up with representative and provide additional training. The Arizona Daily Star Customers who purchase an Arizona Daily Star subscription receive comprehensive and in-depth news coverage. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Subscribers can use our Tucson.com Login Check tool to self-diagnose a variety of problems related to logins and accounts. Check the masthead. Get the day's local, political and world news, plus sports and entertainment at the lowest authorized price from Tucson Arizona Daily Star. That should be the last charge. Some newspaper advertising inserts are "zoned," and only inserted in geographical areas the advertiser has selected. document.write (document.charset ? Start home delivery of the Arizona Daily Sun and enjoy full access to our digital products along with your print subscription. mobile@tucson.com, Retail Display Advertising What do I get with a Full Access Subscription? Compensation depends on the route, but is typically more than $1200 each month. I cant seem to get through when I call Customer Service. document.write ("--> What is YES! Yes. If you do not see your name, your account may not yet be activated. Why do I keep getting emails from the Star. Yes. Zero stress. Click on "Arizona Daily Star" or "Star Publishing Company" to cancel. No. digital@tucson.com, Legals Published 12/18/2022. In these instances, we have partnered with the local United States Postal Service. var m3_u = (location.protocol=='https:'? If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Please allow 2-3 weeks for our systems to update your request. You can charge your Tucson Arizona Daily Star subscription on most major credit cards, such as MasterCard and Visa, although acceptance of American Express and Discover varies by newspaper. To Activate your subscription, go to tucson.com/activate and choose a password. Open Settings ~Your name~ and click "Subscriptions". . Published 11/17/2022. For subscriptions including delivery of the print edition, any balance over $10.00 will be returned. Arizona Daily Star Jul 22, 2021 Updated Sep 15, 2022 Need Help? 520-573-4366, Digital Advertising Customer Reviews are not used in the calculation of BBB Rating. The following day someone from the newspaper charged a second 40 dollar payment against my account. Business hours: 8 a.m. to 5 p.m. Monday through Friday. Call your newspaper company one week before you leave, to give the company ample time to notify your carrier. This alerted my bank which put a freeze on my account and resulted in me closing that account for fraud activity. No retuning of several calls and messages. document.write (document.charset ? Chat Now Have questions about your subscription? year. Vacations Vacation Stop / Restart Finish Deadlines for starts, stops, or changes to subscriptions are Thursday at 2 p.m. for the Sunday issue and Monday at 2 p.m. for the Wednesday issue.. *** ***** .99 per month promotion ended in March 2022. Parade. Vote for Star Local Media's Athlete of the Week; You can cancel at any time by calling Customer Service at 1-800-332-6733. Most problems with e-Newspaper display, features and printing can be solved by going through the following steps: My e-Newspaper is missing sections or content. var m3_r = Math.floor(Math.random()*99999999999); What should I do? Is a TV Weekly automatically included with my home delivery? Holiday hours vary. The eNewspaper allows you to turn pages, save and download articles, solve puzzles, listen to articles read aloud, and more! I called again and complained. i understand the Star is not delivered in our area. Single copy newspapers are available every day at most Frys, Circle K, QuikTrip, Albertsons and Bashas' locations. That means, if you didnt pay your bill, but we didnt hear from you, well assume you want to continue home delivery. I called and was told someone would listen to the conversation to verify my story and call me back. Our customer service center can be reached via live chat by clicking here, via email at circulation@tucson.com or via phone at 1-800-695-4492 from 6am-3pm Monday-Friday, 7am-11am on Saturday and 7am-11am on Sundays. If your newspaper carrier did not drop off your paper one day, you would call the company and complain. If you purchased your subscription online, you set an email address and password when you completed your purchase. Do you have any troubleshooting steps? We apologize for the miscommunication. Based on your location, delivery of your newspaper may come through the U.S Postal Service and arrive at the same time as your postal service. The publication is no longer delivered weekly. Sign up for one (or all of them) today at, Get a fresh mix and perspective on the conversation of the day, putting your ears right in the center of it. Once you have created your account, please use these credentials to sign in on our desktop or mobile website for full access to your subscriber benefits. If you no longer remember the password, try clicking on the Forgot password link on the sign in page to trigger an email with a link to reset your password. If you haven't yet registered your account, it's easy. If home delivery is available in your area, Tucson Arizona Daily Star subscription rates will populate on the results page. I love the traditional layout and the ease with which to read the individual articles. Saturday fun, plus all of the features, content and circulars in our biggest paper of the week on Sunday. I tried to Activate but it didnt work. Subscribers receiving the printed edition get Ad-free access to our USA TODAY Crossword puzzle! What is the paper statement fee and is there a way to avoid it? How to Put Your Mail On Hold With The Post Office Online, How to Contact the President of Delta Airlines. Published 01/15/2023. See our contact list at tucson.com/contact. Newspapers will be held and delivered on your restart date. His account was stopped on 10/05/2021 and The representative