We get it, plans change. Official Tickets and Your Source for Live Entertainment | AXS.com A happy place to post concert or festival news, upcoming tour dates, past recordings, line-ups, rumours, and general live music discussion. If your tickets are in your inbox, you will need to forward the original email with tickets to. Once youve uploaded the file, you will have the option to select which tickets you want to sell. Once youve made your selection, use the pricing slider to adjust your sale price. if you have mail tickets, that could be the reason why. ~VP, Contact Center. How to Sell Axs Tickets on StubHub. Greyed out Transfer/Sell buttons on Ticketmaster. I was having an incredibly hard time getting my payment to process through the website AND the app, with two different credit cards. One thing I learned is after they help you, log out and back in to make the change take place. The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. If it isn't supported, you won't be able to use Wallet. Kaci C, AXS USA was able to resolve my issue. Select or Add an account for getting paid, then click continue. Follow these simple steps to transfer the money to your selected financial institution. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Next, our ticket resale tool will give you the details of every ticket so you can select the ones you wish to sell. No ETA on my tickets that were purchased back on January 10th and still nothing has arrived. He kept me informed as to what was going on, AND he solved my issue! Selling Tickets Selling Basics, Help and Getting Paid Transfer Tickets Transfer Basics and Help Receive and Use Tickets Ticket Delivery, AXS Mobile ID, and more. I know you transfer it, but since I bought two tickets in the same transaction and I am keeping one for me, will it let me just transfer one of the tickets and not both? However they havent yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since theres no way Ill be able to attend with the state of the world now. I could not find them in my account or anywhere. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Press question mark to learn the rest of the keyboard shortcuts. Monae helped me by submitting a ticket to expedite shipping. ET You can click the Sell Tickets button or tap the Sell button on the app to see if your tickets are available for resale. Kaci C is a great addition to our team. Press question mark to learn the rest of the keyboard shortcuts. Based on my experience, AXS will also charge you for reselling your tickets. This is for tool on Feb 5 in New Orleans. Tickets can be sold on AXS Official Resale once released into your account (this time can vary between a few days from an event going on sale to closer to the event). Create an account to follow your favorite communities and start taking part in conversations. 0 Likes Reply. You can absolutely still sell through StubHub. They are P3, section 322 row 8. You need to check your account's status. Reading up on what this means I learned I may transfer the tickets and not sell them because it's not allowed by the venue or promoter. I purchased tickets for a gig at the 02 in February 2020, sold the tickets in April 2020 using the AXS resale option but was told I cannot have a refund until 7 days AFTER the gig had taken place. If the recipient has an AXS account, they'll receive the tickets right away. axs sell tickets grayed out. Sherrell is a great addition to our team. Through the new mobile ticketing process, DPAC will be able to offer: Instant access to tickets 24 hours a day on mobile devices The ability to manage, transfer, exchange, purchase, or sell your tickets at any time Reduced risk of lost, stolen, counterfeit, or forgotten tickets Need to sell a ticket, Ticketmaster has the sell b Foo Fighters - tickets can only be re-sold on Ticketmaster, Seller sent me wrong tickets through Ticketmaster, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. How do I sell tickets with AXS? I have an extra concert ticket that I want to sell. I shared a Mobile Ticket with a friend and . While on the phone, they were able to verify the screenshots were allowed and completed the sale for me. Also, does anyone know if the greyed out transfer button ever becomes active closer to the event date? You will need to reach out to Ticketmaster to find out if and whe tickets will be transferable. By using Tixel, you can list any event ticket for sale and get them into the hands of someone who can use them. She should be commended by your company. You'll just need to select 'external mobile transfer' as your delivery option and, if your tickets sell, we will provide you with the buyer's email address for you to complete the transfer. This could be due to the promoter requesting the show is unavailable for resale, the ticket is a VIP-ticket or your ticket is priced as a special offer. Anyone know if this is temporary maybe because I bought recently? Im pretty sure you have to be in a 3D view to render. These were bought bought early and the tickets are listed as official platinum. Or maybe we have to wait. Stefan H. was outstanding. It was my first time using this service and I plan on using it from now on because of my experience. Vote. Ticket holders (the "Holder") may not use tickets for advertising, promotion, or any other commercial purpose (including, but not limited to, contests, sweepstakes, and giveaways) without the prior express written consent of the Houston Livestock Show and Rodeo (the "Show"). I appreciate the non scripted chat support. Need to sell a ticket, Ticketmaster has the sell button greyed, but transfer button is available . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Ive sold mine through AXS however they dont actually give you the money until the performance has happened which makes zero fucking sense. Bravo! By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Choose whether you are a season ticket holder or an individual game ticket holder. I can't get through to anyone from Stub Hub, Ticketmaster or Live Nation. Has the issue with Ticketmasters greyed out Transfer/Sell button been resolved? I don't want to have to wait until May to get my money back. They are P3, section 322 row 8. Being paid through PayPal but the PayPal email is wrong. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We use dedicated people and clever technology to safeguard our platform. SOLD TICKETS VIA AXS. Will it be available for these tickets at a later time? I know the option wasnt greyed out before because I remember looking at it when I was considering transferring one of the tickets to a friend that is supposed to be going with us in case we were to go separately. ~VP, Contact Center. Since the sell button is greyed (can't resell through ticketmaster), can I transfer to whoever buys on Stubhub? Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. On the See Tickets resale site we found VIP tickets for Take That's show in Southampton tonight (25 May) originally priced at 199 each going for 110 inclusive of all fees and mark-ups, and . Here are 8 tips for writing great reviews. Ticketmaster sell button greyed out. Unlike auction sites and listings that sell anything from refrigerators to trading cards, we only deal with event tickets and we do it safely with protection for both buyers and sellers. Still not sure what I was doing wrongbut a quick chat with a super helpful person named Kyturra fixed the whole thing. I have 5 tickets for one of the Backstreet Boys shows scheduled in July. I'm surprised to be writing this but the AXS Chat agent, Sherrell, that helped me today was one of the best Customer Service Reps I've had in regardless of the industry. Appreciate any other tips or insight. Only problem is Im too disabled to do GA at this point. AXS Official Resale provides the option to resell tickets at face value with a cap of no more than 10% above the price paid by fans. The seller is also charged a 7.5% selling fee taken from their listed price. I've been having problems getting into my account so I created a new account and she helped merge them so I could see my tickets for a concert tonight. Got a spare ticket you need to sell? ~VP, Contact Center. Yeah dont sell it through stub hub theyll basically want a portion of how much you sell it for. Thanks for the review and enjoy your event! Yeah, I mean it's kind of hard to feel bad for you. What is AXS Official Resale? AXS App: Selling Tickets Share I hope to get to use them for everything going forward. Once your tickets have been uploaded to Tixel, well scan them to make sure theyre the real deal and havent been tampered with (this only takes a few seconds). The responses from the representative were ok, however my biggest complaint is how I paid $200 in "convenience fees" when this process has been very slow and horrible. Alex P. is a great addition to our team. Thanks for the review and enjoy your event! 03-12-2017 02:13 PM. Stacy S. is a great addition to our team. Note that your primary ticket account may show the Ticket as non-transferable or the transfer button may be grayed out in the app. She resolved it quickly and fixed it for me! They then rescheduled the gig again to now October 2021, and are still telling me I cannot have a . Thats it, once youve selected the price youll get a final confirmation and your ticket listing will go live. Nothing convenient about it and if given an option to use ticket master or this, I would use anything but AXS. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I bought better seats now I have an extra pair of tickets for Aerosmith. By offering pricing caps, we can continue to run Tixel as a fair platform for fan-to-fan ticket sales. My take-away was that their technical assistance is very competent, but you need to have a little patience. Sierra H. is a great addition to our team. Replies to negative reviews in < 24 hours. Upload your ticket to Tixel. To get started, youll need to locate this email or file. I just checked the AXS app for my ticket and it does let you transfer or sell the ticket through the app. We are dedicated to making the needed changes so in the future you have the best experience. No haggling, no ghosting, nothing shady. ~VP, Contact Center. Click on 'Transfer Tickets' Select the ticket (s) you would like to transfer Enter the recipient's first name, last name, and email address Click 'Continue' Review the information and click 'Transfer' From the AXS App Glad we could help :), Sierra H fixed my issue in 5 min. The rep today had no ability to escalate this request after your company did NOTHING - provided literally NO customer service for a week. They submitted a request that my tickets be transferred to accessible seats. BUY THE PERFECT TICKETS I bought better seats now I have an extra pair of tickets for Aerosmith. Add a valid credit card (we require this to keep users safe) We know that fans of live entertainment have been looking for a solution to these issues for a long time. Your tickets will only be released to the buyer once we have received the payment. Press J to jump to the feed. Glad we could help :). On Sale Friday, March 3 10 a.m. Event Changes Cancelled, Postponed and Relocated Events AXS App App Basics and Help General Questions Please visit our help page or contact customer support for assistance. What if my friends arrive later than me? First, is it better to sell by directly contacting the person? The "sell tickets" and "transfer tickets" buttons are grayed out, and it says the tickets will be available in 85 days. People Are Buying Tickets Later Is It Time For Shorter On-Sale Windows? Reply. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. User flair is your favorite album/song! Privacy Policy. ~VP, Contact Center. If the ticket is supported in Wallet, like an event ticket or movie ticket, it will automatically be added in your Passes section of Wallet. However they haven't yet announced their cancellation or postponement, and so I was hoping instead to resell the tickets so I could recoup my money now since there's no way I'll be able to attend with the state of the world now . How would I go about selling the tickets like many others. Answer (1 of 4): If you are talking about non transferable mobile tickets you have two options: call Ticketmaster fan support and have them placed in will call as alternate pickup or take a screenshot of the barcode and send that to the buyer. I assume that this is because it says the tickets are not available for 10 more days, even though the transfer button is available. If you have seats from AXS but can't make it, quickly list the tickets for sale from your account and reach tons of potential buyers. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. For high demand events, unscrupulous resellers use sophisticated computer software programs known as "ticket bots" to illegally purchase large blocks of seats in order to resell them on secondary ticket sites at very high mark-ups to the face value. Slow and confusing communication. When available, use the Transfer feature, which will allow you to send event tickets to a friend. It's all a fan needs, all in one app. Why should I sell tickets with AXS? What are the other options????? Thanks. Alex P. Was so helpful and kind. Stubhub uses the transfer ticket feature, and the same method would be used if you chose to sell independently. Glad we could help :). I want to sell 2 kcon tickets for 8/11. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. This will. If the button doesn't appear, is grayed out or you receive a message that the Event Organizer hasn't activated resale, your tickets aren't eligible for resale. Also, I'm a little unsure about how to get the ticket to the person when sold. She made the experience dare-I-say enjoyable! The view from "up in the nosebleeds". An unofficial place for Adele fans to discuss Adele's music, plus news, stories, events, etc. The person who helped me out was fantastic. Find the event and tickets you want to list for sale and click "Sell" Tick the boxes for the tickets you want to list for sale Enter your selling price per ticket (Capped at a maximum of 10% above the price paid), the listing expiration date and time, and add any additional seat description information you would like. Think again. found at the bottom of this page. We are dedicated to making the needed changes so in the future you have the best experience.