It could be that other accessories may be fitted incorrectly, but this is rare. Please post a comment to let us know if these tips fixed the problem with your Lysol or Dettol No-Touch soap dispenser. Blinking Green and Red-Out off Battery *Safety Switch (automatically shuts unit off when the cover is open) Automatic Hand Sanitizer/Liquid Soap Dispenser Adhesive Tape . Dispenser Is On but No Red Light If there is no red light after turning on the dispenser, the most likely problem is dead or incorrectly installed batteries. They can cause damage. First an explanation of exactly what's happening when the unit works correctly. Copyright 2016-2021 GOJO Industries, Inc. All rights reserved. It fit perfectly (with Kung Zhu capacitors removed) and I reassembled the gearbox. Upon trying to pull out the internals, I found that the plastic On/Off slide had moved out of its slot. Home > Home & Decoration > Soap Dispensers > Purell Soap Dispensers > Purell ES8 Soap Dispenser. I clean the dispenser outlet and the sensor once a week and change batteries once a month with alkaline AA. purell automatic dispenser blinking red light. Floor stands that signal your commitment to quality. A blinking green light on the front cover indicates the proper refill is loaded If the light on front of the dispenser is blinking red, check to make sure the correct refill is properly loaded into the dispenser. Where can I find one. The only thing this didn't solve is that once in a while when the sun comes in the window just right, it might dispense once on its own. Clean the sensor window area with a damp cloth. Soap and sanitizer dispensers, like anything else mechanical, will eventually wear out. The Lysol No-Touch Automatic Soap Dispenser is a low-cost product designed to reduce the spread of germs in the kitchen and bathroom. Yes. If you're installing a dispenser above a countertop, be sure to leave at least 6 inches of clearance between the counter and the bottom of the dispenser. I had the same problem as a few others. 0000011868 00000 n Now it works on and off which is proving frustration. I tried to follow instructions given earlier in these comments to dissamble it and check inside, but it seems that the design must have been changed because there is no way to get the gray insert out. To install a refill, open the dispenser, then press the green release button and remove the empty refill. I am experiencing similar problems as Barry. Please let us know here if they can determine the problem or end up giving you a refund. The only difference was I used a soft toothbrush to clean the sensor and nozzle and than ran warm water over it.perfect working order now. Wipe the sensor lens clean. If the lighting has recently changed in the area where the dispenser is placed, try moving the dispenser or testing in different lighting. As explained by [zapta], it involves stripping the dispenser all the way down until the electronics board is free, and then adding in a programming header to make subsequent firmware fiddling a. H\T]A|SFZmm=F/9z73?ZU:&~:R4(9w>{J4%YkTe5b%;K}. My dispenser work fine up until a few days ago. Attach the charging puck to the charging port on the back of the sensor pump to charge it. Menu halo and bblbo treatment near me. 0000034391 00000 n In most cases, this is about 2-2.5 inches from the dispenser. 1. The first (white) still works great. Check your batteries to ensure that they are the correct size, 1.5 V AA, and that the batteries are installed according to the picture below. They are commonly used in restrooms, hallways, doorways, and other high-traffic areas where exposure to bacteria and germs is likely. I've bought a 2nd (grey) unit. Another mentioned blinking reason in the manual is when you switch off the soap dispenser. . Installation of dispenser To open the dispenser, insert the provided access key into . The germ-killing formulation that is most trusted by hospitals is now available to help families. Make sure to test the unit by placing your hand within range. Is there anywhere I can send it for an overhaul? All of a sudden, two of them don't work. Beware of creating tension in the wiring unless you have a soldering gun to fix broken connections. Brush and wipe dry with tissue, reassemble unit - everything works as normal. Dispensers can be dispensing less product than usual for a couple of reasons. It is now working properly. Either way (assuming the IR emitter IS still working), your next step will be to make sure that area of the unit is also clean and unobstructed. It sounds like the plunger is getting jammed, that light trips when the tiny motor inside the soap dispenser can't complete a full revolution. A drip tray can also be used to catch sanitizer when a dispenser is faulty. Cookie Policy | Cool! To activate, open the dispenser and slide the lock tab up. 0000020578 00000 n Before you buy a new Lysol hand soap dispenser, see how simple it can be to fix most of the common problems affecting the device. I do use my own soap. retail display fixtures. AE:5i[pqGid$X(f';mbA#m New motor's working great so far. If you have correctly installed fully-charged batteries, there may be some other defect. One of them is not working I did everything the above said. The PURELL TFX dispenser is an electronic, touch-free dispenser with 1200mL capacity. are western hognose snakes legal in the uk risk assessment for cleaning pigeon droppings The sensor area might be obstructed by soap or sanitizer residue. Close the dispenser and check the battery indicator. ; PURELL Instant Hand Sanitizer foam is a 1200ml sealed refill of antimicrobial non-aerosol foam containing 70% ethyl alcohol and four moisturizers to help keep skin hydrated. Some commenters have shared suggestions for cleaning the tubing out by running water and/or vinegar through the pump, but that requires an empty refill canister. Completely cover the sensor window and tap the power button quickly 3 times (within 2 seconds). I slid the switch to On and the light blinked. Thank you all for reporting the issues and suggesting your own solutions! It wass working and just stoped all of a sudden. Mine won't release soap and the next day there may be a puddle of soap on the counter.SMH. fritteritter (author) from Ohio, USA on June 06, 2012: Thanks Louis, that sounds terrible! Please check that your soap or lotion is not overly concentrated. No success, not amused. Touch Free Dispensing System Instructions. He was useless. Haven't gotten my hands on one to see how to disassemble it. Have two units and one recently started to dispense soap by itself. To clear a clogged nozzle, first turn off the power switch on the base of the dispenser or take the battery out. Please replace, I can't even find them in the stores to replace. 3. 0000011226 00000 n Hand sanitizer dispensers, whether freestanding or mounted to a wall or other area, can sometimes leak onto the floor. Push Button Soap Dispensers; Flash touch-free infrared hand dryer; Wall Mounted Paper towel dispensers3*500ML Wall Mounted Commercial Soapuded: 1 x 3*500ml wall mounted soap dispenser 1 x base 1 x secure locking 1 x Pocket Install Fitting. Sliding the lock tab down converts it down to a non-locking dispenser. When another refill is moved to that dispenser the dispenser works so the problem is with the refills that have the compressed sides. After that, if it dispenses for no apparent reason it could be due to oversensitivity of that sensor. 0000009846 00000 n HTn1+\Gk;I .NT 8 ,+7gmdmPh*,Gz]GNpwpH4.d?i}YnqO_(jL,*E[T\I7BLu~BVB+j2*x]F{900yG~u.)$p~Y \lPp@5hHo6q17 ;yvtfxiNg2Q)>mB*a9'.e5R~ Dh;!phXjR$2;|+'T>i QTdP/3w~6MZ!@-s VWVK?jp/!& VWr`bnqSq$O Lysol and Dettol are registered trademarks of Reckitt Benckiser Group. Strong chemical solvents can Be sure to try the advice in this article before calling for warranty service. 4 For questions, please reach out to Customer Service at 1-800-321-9647 If the information here doesn't resolve the problem with your hand soap dispenser, Ive included information on how to contact Lysol to see about coupons for a free replacement dispenser or other products. The dispensers are set-up to only use SANITZER refills or SOAP refills. 0000005380 00000 n For example, it can be corrosive to floor finishes, creating a costly mess. It doesn't seem to be designed in such a way that it's removable anymore. Upon drying it off, the red light was blinking. Start commercial soap and hand care dispenser services today. How should I go about fixing the kitchen dispencer. 0000008337 00000 n This happens as a result of malfunctioning dispensers and when a user puts their hand under the sanitizer dispenser but pulls away too quickly. When it works it is great. purell automatic dispenser blinking red light. The battery is built into the soap refill containers. It is easy to fix! Please update if you get a response back from the manufacturer, would love to hear what they suggest. 0000005655 00000 n Open dispenser by pressing release buttons on the sides on the dispenser and slide the cover down. The Leading Distributor of Restaurant Supplies and Equipment. The friendly support representatives will walk you through some quick troubleshooting to try to resolve the issue and make sure that it is indeed a manufacturer defect. farmers' almanac ontario summer 2021. Finally, the lighting in the bathroom or area where the dispenser is placed can affect how the sensor reacts to hands. CAUSE: I disassembled it and found the microswitch that is paired with the cam was broken: The bifurcated end of the metal strip that should have been anchored to the switch's body and broken away from the switch. PURELL soap and sanitizer dispensers send a signal to guests that you operate a clean, high-quality facility. fritteritter (author) from Ohio, USA on January 03, 2014: mandm13, sorry but this article is not written by or affiliated with Lysol, please forward your complaint to them. It did not do that originally but it started doing it after a few months of use. Uncategorized . Hope that helps, when you subscribe what are you subscribing for?? I came to this website and saw the postings and read the one about taking the 4 screws out of the base where the batteries are placed. I changed the batteries to fresh ones. New batteries each time. They have very good customer support, you can reach them at 1-800-228-4722. Any suggestions. All you need to do is clean the dispenser, and the slideshow below shows how easy it is to do. Did all the cleaning tips as suggested and everything works fine.This might be a good idea to do this about once a month! hi i have some problem my dispenser is not working the problem is motor working but i think the pcb board is not working how to find out problem nad trobleshoot,,,,,. I'll go to use it as in put my hand under dispenser and it should make that noise for sucking some soap up to dispense but it won't My light it flash when my hand is under a few times then stop. For an optimal result you should wash your hands for at least 20 seconds. Users don't waste soap and water working up a lather because of the precise amount of soap dispensed and the . have quit working few times, now blinking, & has wasted 3 full refills which AREN'T cheap ! fritteritter (author) from Ohio, USA on April 16, 2011: guest, besides cleaning the IR receiver and reflector, I'm not sure what else to try. what is the probab? I just loved my Lysol soap despenser and so did my husband. For maximum hold, let the adhesive set for 24 hours before adding the refill. Next the sensor is taken out and the three screws at the bottom removed. I have done what was said to do, changed batteries, cleaned the dispenser and it still keeps dispensing continuously. cecl for dummies; can you transfer doordash credits to another account; purell automatic dispenser blinking red light; June 22, 2022 . Airwick I have had four of these soap dispensers for some time and have always loved them. Go figure right. Fixing and/or avoiding the most common hand hygiene dispenser problems helps promote regular handwashing and encourages the consistent use of hand sanitizer to reduce the spread of germs. 0000023457 00000 n Essentially, this means we are burning through soap 3-4 times faster without using it any more than what we did when we first purchased each of them. Why do foam soap pumps stop working? 0000007065 00000 n This is CRAP and the service is worse. When a pump isnt working, its usually because the spring is broken. Any other suggestions? A flashing red light indicates that the battery is low and needs to be recharged. The 1200ml tank is compressed like the vent is stopped up. There was a problem completing your request. Tried different concentrations of soap, cleaned the external sensor, and replaced the batteries (even though the originals were still good. You may be pushing the pump from the stem and not the top. Signature Series offers two hand soap dispenser options, manual and automatic. 5 Common Hand Hygiene Dispenser Problems & How to Solve Them. These too behaved erratically and did not work in a darkened room. The author is not affiliated with, sponsored by, or otherwise associated with the manufacturer of this product. 0000004726 00000 n 0000031649 00000 n On automatic hand hygiene dispensers, a low battery level can affect how much soap or sanitizer is being dispensed. The red light comes on and the units are only a few months old with over 75% of the sanitizer still in the refill. Brandon Hart from Atlanta, Georgia, USA on January 09, 2014: Thanks for the help. Post author By ; who is the richest footballer in the world 2020 Post date March 3, 2022; what does myg mean in jewelry . Mine is dispensing excessive amounts of soap, but hasn't stopped working. Even if you do not want to replace your broken Lysol No-Touch soap dispenser, you can use the $3-off refund coupons on any combination of RB products, which include the following leading brands: Air Wick, Clearasil, Finish, Lysol, Resolve, Veet, and Woolite, among others. Their quality control is clearly poor on these, or it's a poor design - take your pick - but a waste of money in either case. If any of those pieces are broken or misaligned, the device may dispense improperly as Richard noted. If your soap dispenser has a soap reservoir above the pump, your dispenser might be leaking due to a loose valve or seal. In fact on once occasion, the motor came on and did not stop pumping, so I slid it to Off. My unit is about 2 months old. My red light is blinking continuously and I have cleaned the sensor. GOJO SMART-FLEX bottle design uses 30% less . Fewer empty soap and sanitizer dispensers encourage frequent hand washing and also lowers occupant or guest complaints. Designed to Impress, Engineered to Perform Experience breakthrough technology from the brand hospitals trust. My dispenser dispensies when I turn off my bathroom light. Very aggravating. Reckitt Benckiser, makers of the Lysol No-Touch Automatic Soap Dispenser, offer excellent warranty support for the device. A sanitizer that drips onto the floor or the area below the dispenser can be dangerous and even damaging. Automated touchless hand hygiene dispensers often offer visible blinking or colored lights that indicate to staff that the dispenser is empty, helping your cleaning team fix any soap or sanitizer outages more quickly. Either way, cleaning the IR emitter area should also resolve this problem (If the IR emitter IS still working). thanks. But that did not help can you help thanks mark. Clear the wires from any hooks at the side of the plastic housing that may be holding them. A constant ticking, the unit works fine, it's just annoying. purell automatic dispenser blinking red light. When the soap is released by use, the pressure causes a "shooting" spray. Hand Hygiene Intelligence To install the dispenser with fasteners, use a pencil to press through the tape and mark the pilot holes. (Consider the environment and only print this manual if it is really necessary). Cookie Policy | I guess they like the dispenser to randomly dispense soap. that way I have to buy more soap. Good Luck. Remove the pull tab to activate the battery pack, remove the cap of the refill pump, and push the refill into the pump house until it is secure. Still need help? The answer is, it's coming from that red circular area just below the red flashing LED. Proper maintenance of this dispenser should be performed at least once a month. simply replaced it and all is fine now. 1. Pro Tip: Do not use abrasive cleaners on the dispenser or cartridge. I tried cleaning the senser with a Qtip but nothing has changed. Red light keeps blinking, doesn't dispense each time. 0000023605 00000 n Why is my Purell wall dispenser blinking red? The device is not designed for rechargeable batteries. All three of them are doing it now and it is infuriating! Awesome!! We can only reply to comments that include an email address. Keeping your hand hygiene dispensers in working condition at all times is critical to occupant health and safety. Dispenser Use 1. JavaScript disabled. moore high school dress code; peacehealth covid vaccine bellingham; mark harmon heart attack. Hi. The dispenser now opens only with the key. 1 hand sanitizer. I was awoken in the night by a clicking sound coming from the bathroom. On many manual dispensers, one of the most common reasons the dispenser is not working is because the hand pump has malfunctioned. On these dispensers, the main reason for soap dripping is when soap residue has built upon the nozzle or spout and created a poor seal. Nothing has worked. I reassembled the unit and put the batteries back. I bought two dispensers, this is the fourth time I have replaced them. I just bought my 2nd unit. While it was open I also followed the plunger reversal instructions from http://www.youtube.com/watch?v=iRfLlz0EA4k followed by ChinaStuffReview to reduce the amount of soap per dispense, and reassembled. Just another site purell automatic dispenser blinking red lightDiscover our Washroom Accessories. The neck just above the plastic lid bulges slightly and won't set in. I loved my Lysol soap dispenser until it started dispensing three times for every one time I put my hand by it to actify the motion detector! )You can trace these and make sure the circuit print are clean.On re-assembling I placed a strip of flashband(roof sealant) across the inside of the unit over the circuit board to prevent re-occurrence of the problem. I have checked the sensor and it is spotless. Our dispensers are built on a legacy of innovation, and no matter which system you choose, you can be sure every dispenser was built to be reliable for the long run. 0000000016 00000 n This product eats batteries and does not work cleaned sensor did not help. Until now, your choice has been to change batteries proactively for uninterrupted service or reactively when they wear out unexpectedly. Peel the paper off of the installation tape and open the dispenser by pushing one or both of the dual side latches. rheem water heater blinking red light; runescape old school; where do marine aviation mechanics get stationed; Related articles; star trek fleet command best crew for kumari; breville smart oven turn off beep. SOLUTION: Placed the bifurcated end back in the switch's slot and delicately melted the two sides of the switch's plastic body next to the metal strip using a soldering iron, thus anchoring the strip again. *GOJO Industries, Inc., Market Research - External Market Research, 007-021, 2014, Do Not Sell/Your California Privacy Rights, California Transparency in Supply Chain Act. PURELL ES6 Touch-Free Hand Sanitizer Dispenser 6420-01. HELP! Let me suggest to everyone who reads this: DO NOT BUY THIS PRODUCT. You saved me from buying multiple dispensers!! So evidently, the water that was causing the problem had evaporated and the problem was corrected. dispenser. fritteritter (author) from Ohio, USA on August 06, 2012: Craig, I haven't heard of anything like that, strange only while it is dispensing or even when idle? %PDF-1.7 % Thank you! how to remove rain gutter nails; used police motorcycles for sale in los angeles, california Thanks for sharing the advice for removing the bottle! This creates a vacuum in the reservoir, and when the pump retracts, soap is sucked into the tube and released onto your hand. Blinking in the OFF position sounds like the switch is broken. Unit dispenses on its own. Will randomly dispense even when no one is in the kitchen. It has 2 wires attached to it and it should be positioned flush against the oval-shaped cam. Wipe area immediately with a clean, dry cloth and try again. I forgot to mention (for those people who have the unit dispensing soap when the lights are turned off), that the reason may be that the IR emitter is dirty or obstructed, but ANOTHER source of IR light is being detected by the unit (Perhaps coming from the bathroom light itself). san jose police bike auction / agno3 + hcl precipitate / purell automatic dispenser blinking red light Publicerad 3 juli, 2022 av hsbc: a payment was attempted from a new device text They are designed to catch excess sanitizer that drips when a user removes their hands too quickly. Can you hear the gears turning? The light will blink 4 times and it will dispense soap 4 times. For anyone interested in that approach, you would need to do the following: 2. Sometimes, no matter how much time or effort you put into selecting the right dispenser, hand sanitizer can still end up on the floor and surrounding areas. By turning on the light red, this tool assures that the dispenser is off. GOJO 1911-02 LTX Clear & Mild 1200 mL Fragrance Free Foaming Hand Soap - 2/Case, GOJO 1912-02 LTX Plum 1200 mL Foaming Antibacterial Hand Soap - 2/Case, GOJO 1916-02 LTX Pomeberry 1200 mL Pomegranate Foaming Hand Soap - 2/Case, GOJO 1984-04 LTX-12 1200 mL Gray Touchless Hand Soap Dispenser, Advantage Chemicals 1 Gallon Foaming Hand Soap - 4/Case, Advantage Chemicals 1 Gallon Hand Soap - 4/Case, Noble Chemical Novo Pro Series Clean Scent Foaming Hand Soap Refill 1,000 mL - 6/Case, Noble Chemical Novo 1 Gallon / 128 oz. We're dumping these and the overpriced refills, and going back to a standard hand-pump - cheaper, WAY more reliable, and less mess and waste. houses for rent in hesperia, mi; test para saber si eres bruja de nacimiento; who rang the bell at the sixers game tonight; east coast beach resorts with lazy river In addition, pushing in the 2 projections that hold the soap was not a good idea. Luckily, there are several simple ways to troubleshoot an out-of-service soap or sanitizer dispenser. Hand sanitizer dispensers supply a premeasured amount of hand sanitizer to help prevent waste. I opened up my dispenser & found that one leg of the sensor (on the top, near the hole where soap is dispensed) is broken due to rust. What can I do to fix it and not buy a new one? I purchased two Lysol no hand soap dispensers and 2 three packs of liquid soap 4 months ago. Did everything the internet said to try to get my dispenser to NOT dispense soap when the bathroom light is turned on or off. It would be interesting to see if those of you with this problem took the unit to another room with different lights and tried the same thing without the problem repeating itself. fritteritter (author) from Ohio, USA on May 14, 2012: Morgan, thank you for sharing! when sitting idle and switched on. Place palms approximately 2" below dispenser. Why is my Purell dispenser flashing red? The one that swithches with the Cam. The circuit board has to be slid out from the track that is holding it. No matter what solution your facility needs, the PURELL brand has a dispensing system to provide the hand hygiene your guests and employees expect. The problem is that Lysol left out an important detail in the cleaning procedure. I cannot figure out why it is doing this or how to remedy the issue. When you use the dispenser, get in the habit of holding your hands closer to the base of the dispenser, near the red part, to dispense soap. Press firmly on the back plate and hold the dispenser in position for 10 seconds. Content is for informational or entertainment purposes only and does not substitute for personal counsel or professional advice in business, financial, legal, or technical matters. I am stuck with several useless bottles of Lysol liquid soap. WE use the dispenser in the bath room. First, turn the automatic soap dispenser off and use the eject button to remove the soap container. 0000003321 00000 n Using the marked holes in the installation tape, hold the dispenser in the desired location and mark the pilot holes on the wall and then drill the holes for the fasteners. One night upon turning out kitchen lights it dispensed until soap unit was empty. I've had the same problem with my dispensers when the light goes off in the kitchen and bathroom the dispensers dispense when not in use. 0000023740 00000 n 0000006954 00000 n I have Duracell. I know have 5 full bottles of soap and nothing to put them in. When the light is turned off, the unit is sensing a loss of the IR beam, just like it would if the built in IR beam was interrupted by ones hands under the sensor/spout. In my case, moisture within the enclosure seemed to have rusted out the motor. The most likely cause of the problem (assuming you have always used genuine Lysol Healthy Touch refills) is a failure of the motor or the delicate plastic gears. Allow surface to dry for 60 seconds, then peel paper off installation tape and press firmly on back plate for 10 seconds. The holder screws to the wall so all you need to do is remove the soap section to access the screws, I get mines from WB Mason is Amazon is sold out. call us. If the dispensers in your facility are prone to issues, you may want to consider looking into newer, more reliable dispensers. Soap dispensers use a GRY collar, sannitizers use an LBL collar. What do you suggest? 0000033296 00000 n Dont worry, many facilities experience problems with their dispensers at one time or another. Thanks for the help! If the red light won't stop blinking or the system is not dispensing soap, this article will help even the least technical reader to fix it. Is there a setting to adjust. The light will initially alternate blinking red and green. 2. Linda. fritteritter (author) from Ohio, USA on June 25, 2011: That is strange, unless the consistency of the soap is very different it should dispense the same amount since the amount dispensed is a built-in mechanical feature. Whether youre located in the United States, Puerto Rico, the Caribbean, or Canada, Imperial Dade locations have the training to prevent surprise breakdowns and keep your skincare dispensers operating in peak condition. Remove the cap of the refill pump and push the refill into the pump house until it is secure. Not a fan. To correct this, replace the refill cartridge. Linda Robinson from Cicero, New York on October 09, 2015: Good Morning fritteritter what a very interesting brilliant hub. The PURELL ES8 Dispensing System eliminates the hassle of battery change-outs Checking and changing batteries can be a major resource drain. Check to see if the pump is clogged. It is not clear what you are receiving once a month or twice a month. Have there been any manufacturing improvements? Customers in Europe can get support from Dettol. fritteritter (author) from Ohio, USA on May 16, 2012: My Dispenser was starting right from turning it on. Problem resides. Home; Automatic Door Sensor . If your soap dispenser pump is clogged, there are a couple of reasons why this may occur. 0000002094 00000 n Do Not Sell/Your California Privacy Rights | When soap dispensers begin to leak they not only cause an extra mess to clean up but can make your bathroom look messy and unprofessional. The soap dispenser was dispensing soap continuously by itself. http://www.youtube.com/watch?v=iRfLlz0EA4k. 1 sensor is under the head, the other is just below the red light. When premium, recognizable brands are prominently displayed, its clear youve chosen to provide the best and youll get credit for doing all the work you do behind the scenes. Please respond to acclerate@gmail.com also. Cleaned the sensor window and the unit worked for awhile and returned to the same problem. 2. I really hate going back to the usual pump soap dispenser. To install the dispenser with fasteners, use a pencil to press through the tape and mark the pilot holes. Red light blinking and unit randomely begins operqtion. If cleaning doesn't help I would recommend calling Lysol to see if they will replace it. Just needed a quick cleaning!! We use cookies and web beacons to provide the best possible experience on our site. By way of update, the customer service at Reckitt Benkiser has been good. Multiple sets of batteries tried; same behavior. 38 products. Need a manual for your Purell ES8 Soap Dispenser? A blue indicator light will flash on and off to indicate that the unit is charging. My light keeps blinking too, even though I have brand new batteries, it blinks all the time, even when it's in the OFF position. Springs can become jammed or break over time. 73 63 Nothing works. Dispenser is half way and battery ran out. I love these dispensers. A blinking green light on the front cover indicates the proper refill is loaded If the light on front of the dispenser is blinking red, check to make sure the correct refill is properly loaded into the dispenser. 0000009119 00000 n In the original model, the eject button had to be pushed in because it was attached to the gray part and therefore held it in place.