Some PetSmart items, even if theyre brand new and unopened, cannot be returned, even if you have a receipt. Explore. In this case, however, you will only receive a gift card for the amount and this is not redeemable for cash. 5 Comments. However, if you do not have a receipt and wish to make an exchange, any outstanding balance will be returned to you in the original form of payment, such as cash or card. Looking for something in particular? Maybe youre not the most organized person in the world, or perhaps you lost a receipt and cant find it anywhere despite your best efforts. products at PetSmart that cannot be returned. Make sure to bring your receipt. PetSmart allows you to return products to their stores. What Is PetSmarts Return Policy For Live Animals? *Offer valid 2/27/23 - 3/12/23 with Treats membership online only when enrolling in Autoship. Knowing this is essential because it could lead to adverse effects on your pets health. Create a Treats account now to start earning points on future purchases. Can I Return Petsmart Products After Use? Is PetSmart same as chewy? PetSmart will often discard its items that are not safe to sell. Were here to answer all your questions about PetSmarts return policy, so youll know what to expect. Can I return opened merchandise to PetSmart? PetSmart will not accept returns of Chewy merchandise after 2022. Returning an item in store is always free, but in most cases Petsmart also offers free online returns as well. You may not be allowed to return the pet box from PetSmart if its missing. How long is PetSmart refund? Log in to Citi Online. Treats rules apply. If this happens to you and youve purchased that dog food from PetSmart, youll be happy to know that the store does allow you to exchange dog food for a different brand. If you want to learn more about how to make returns to PetSmart, whether you can return without the box or receipt, and which items are eligible for returns, keep on reading! Offer valid through 3/5/23. If you have purchased an item from PetSmart online, there are several ways you can return it for a refund or exchange. Surprisingly, PetSmart WILL let you exchange the pet food for a different brand. Store and manage your profile, billing & shipping information: Save up to 10 addresses in your PetSmart address book. Much like PetSmarts open food return policy, you will need to seal the container or bag of food and bring it into your local store. So, if you do not have the box at PetSmart, it is possible that you will be denied a return. Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place. If you are registered with the PetSmart Treats Rewards program, it will be possible to see and track your recent orders, making it easier to return items without a receipt. No printing required when redeeming in-store. Join our loyalty program & earn points every time you shop! David Krug is the CEO & President of Bankovia. To check your Treats point balance, simply go to petsmart.com/treats-rewards. You will then be able to track these orders. PetSmart offers a range of products that can be returned, from live animals to open food. Unopened packaging must be returned to PetSmart within the following 14-day period: 60 days for unused food, and 14 days for a new or improved product. January 16, 2022 By Laura Ritterman Leave a Comment, Last Updated on January 16, 2022 by Laura Ritterman. You will receive your PetSmart refund via the same method of payment you used to purchase the item. EXTRA 20% off online only thru 3/5, terms apply. At PetSmart, we never sell dogs or cats. PetSmart returns need a state-issued picture ID, as well as the return of your animal to the PetSmart location from which it was bought. One of the most convenient things about shopping there is the great return policy offered by the company. New customer? Keep reading to find out how to return things to PetSmart, if you need the original packaging or receipt, and what items are eligible for exchange or refund. Complete and email TreatsPoints Redemption form to. Returned items at PetSmart must be accompanied by an acceptable form of government-issued picture ID if a receipt is not available. Include the Return Authorization Number in the package. A link to print or view your Store Return Receipt is found in your Order History with your account. Alternatively, you may call PetSmart at (888) 839-9638 to discover a location near you using their online store locator. Prices & selection may vary in stores & online. When you buy via links on our site, we may earn an affiliate commission at no cost to you. A PetSmart refund will be issued to the same credit card used to purchase the item. I live in the United States and love to shop in retail and online. Privacy Policy. Share. PetSmart Return Policy 2023 (Pets, No Receipt, Chewy + More) Petsmart Return Policy: Petsmart allows pet owners to shop for necessities and accessories and purchase new pets. As a pet owner, you need to provide your pet with all it needs to live a healthy and happy life. Check your online retail account, if the past receipt you are looking for was made online. Can I return Chewy merchandise to PetSmart? Whatever you do, dont walk into PetSmart with a dead fish in your pocket or purse and expect the store to give you a return or refund. If you bought a live animal from PetSmart, such as a snake, iguana, or hamster, you have 14 days to return it to PetSmart. Must be signed into your Treats account prior to purchase. The Petsmart return policy seems pretty lenient. PetSmarts Customer Care System may be reached at 1-888-839-9638, or you can return the item to your local shop. If you look at a Walmart receipt at the bottom there are the letters tc followed by a long line of numbers. View, download or print a copy of your receipt. Our mission at Pet Keen is to make the life of you and your pets easier and even more enjoyable. If the situation arises where one of these animals is not available, you can return it within 14 days of its purchase. Shoppers who earn 1,000 points can redeem them for a $2.50 discount on any product (except gift cards) or pet service for a full year. Order by 9am for delivery between 12pm-3pm, by 1pm for delivery between 3pm-6pm, & by 3pm for delivery between 6pm-8pm. About You: Here you can update your name, email, phone number, or password. A link to print or view your Store Return Receipt is found in your Order History with your account. What Is PetSmarts Return Policy For Fish? Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place. You can return the item to your nearest PetSmart store, or contact the PetSmart Customer Care System on 1-888-839-9638. Of course, you must show proof of purchase, so always hang on to your receipts. Our dog did not work out. PetSmart can look up receipts if you've paid via credit card or have an account online. Watch on And when you register your pets for the Petco FREE Pet Birthday Club, you will receive a coupon on their birthday for a free (1) One Pound of treats from the treat bar. Due to size and/or weight, certain items bear an additional shipping surcharge or special handling fee. Marques Thomas graduated with a MBA in 2011. Cute Frogs: 9 Pictures That Will Make You Happy, 5 Best Sources of Iron for Dogs (& How Much They Need Daily). PetSmart is famous for their wide selection of pet supplies like food, toys cages, aquariums, and other accessories. You'll receive a refund in the form of a merchandise return card for the most recent sale price of the food, or you can exchange the food for one you prefer minus any difference in price. Quantities may be limited and deliveries may be delayed. Do It Yourself, Dust Mite Bites | How To Get Rid of Dust Mite Bites. How do I receive a refund for my PetSmart return? Note: Hours for Services (Grooming, PetsHotel and Training) and Holidays may vary. Can I return a product or animal to PetSmart without the original receipt? Use the search! PetSmart has two ways to look up and reprint a receipt. If you initiate the return process on the Petsmart website you will receive a free shipping label covering the return costs. Start typing, then use the up and down arrows to select an option from the list, Global Source Single Door Folding Wire Dog Crate, Hill's Science Diet Sensitive Stomach & Skin Adult Dry Dog Food - Chicken & Barley, ExquisiCat Naturals Multi-Cat Paper Pellet Cat Litter - Unscented, Low Dust, Low Tracking, Natural, Top Paw X-Large Adhesive Leakproof Dog Pads - 28" x 34". He's a lifelong expat who has lived in the Philippines, Mexico, Thailand, and Colombia. The best way to do this is to put the fish and some of its tank water in a plastic container or bag and head to the store directly without wasting time. If you wish to return the following items* you must have a valid receipt (less than 60 days): Yes, per the return policy you can return an item without a receipt if you bring a valid ID to any store. While the store!-->, Dear Adam Smith is a data-driven assistance tool for online research. You must have the same card you used at the time of purchase to be eligible for a monetary refund, and if you dont, you will be issued a merchandise return card. Can I use someone elses Costco reward certificate? How Strict Is The Petsmart Return Policy? PetSmart accepts returns for items in good condition, with the deduction of shipping, gift wrap, and other additional costs, as of 2021. Treats rules apply. Note that returns without the box will be accepted at the PetSmart managers discretion if they feel you are eligible and have good reason to be issued a return. You can either return the item at your closest PetSmart shop or contact PetSmart Customer Services on 1-888-8399638. What Is PetSmarts Policy Regarding Returns of Live Animals? Store hours may vary. Members earn eight points for every $1 spent in stores or through petsmart.com, including for donations made to PetSmart Charities. Card type and last 4 digits of card number. For a return or exchange on your PetSmart order, bring your receipt with you and your mode of payment. Add a Comment. PetSmart return without a receipt - Simply bring the food to your local store with a valid ID. Most often asked questions related to bitcoin! Additionally, you will also need the card you used to make the payment in order to receive a refund, as it will be credited to the same card. Home Miscellaneous Does Petsmart Take Back Opened Dog Food. PetSmart provides a broad range of competitively priced brand-name pet food, including Blue Buffalo BLUE Wilderness, Eukanuba and Purina Pro Plan. Without a Petsmart account the company will not be able to look up your receipt unless you have an order number from an order you made on their website. and our Call and speak to our Customer Service Executive. What Is PetSmarts Return Policy For Fish? As long as the item you are returning is in good condition you can return it to Petsmart. If you opened the bag you have 14 days to return it with your receipt. Someone from Phoenix, AZ just viewed Best Online Colleges for MBA Degrees, Copyright 2023 Bankovia.com|All rights reserved|Sitemap | News | How We Make Money | Editorial Standards. PetSmart Rewards Program members can view their recent orders. Opened food can be returned, but only with a receipt or proof of purchase. PetSmart allows you to return a dead fish for a refund or exchange if you show your receipt and take a sample of your tank water. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Although you can return items to any PetSmart store, you will need to bring live animals and fish to the same store you purchased them from to make a return. I got something a few days ago and I need to return it but the receipt is nowhere to be found how do I look it up bc I know its different from just a regular treats account, Scan this QR code to download the app now. You get a receipt at checkout at store or at customer service. Valid for dogs and cats. Can I return items that have been damaged? You will receive an email notification when your return is processed. Walmart accepts returns of unopened or compromised pet food within 90 days of purchase as of 2021. Additionally, you will need to bring a valid state-issued photo ID for your PetSmart return and must return your animal to the PetSmart store you purchased it from. Like with most items with the Walmart return policy, you can return non-perishable foods within 90 days as long as you have the receipt, no exceptions. Dec 12, 2018 - PetSmart receipt with no marketing. PetSmart requires a receipt to allow you to return items for monetary value. The one exception to the 60-day rule pertains to live pets that can only be returned within 14 days. You must put the toy back in its original packaging and the toy must be in like-new condition, just as it was when you took it out of the package. Does Petsmart Accept Returns After 30 Days? Follow these steps to print receipts: You can search for the credit card that was used in the purchase by going to the lookup receipts page. Additionally, if you purchased a PetSmart item with a credit card, the amount you paid will be returned to your credit card when you make the return. Our return policy is simple and worry-free: If youre not 100% unconditionally satisfied with your pet supplies, you can return them within 365 days of purchase. PetSmart takes up to 30 days from receiving your return to issue a refund. You will need to have your receipt as proof of purchase, and it is best to bring with you a form of valid photo ID should it be required. As many people know, the convenient online petstore, Chewy.com, is owned and operated by Petsmart. These include electronic merchandise like fences and shock collars, tools for grooming like brushes or flea combs, non-prescription medications or vitamin, and filters or pumps. With the PetSmart Treats Rewards program, you can access your full PetSmart rewards system online, including all of your prior PetSmart purchases, as well. As long as you have an account with Petsmart and used it when making your purchase, you can access your order history (including receipts) through this account. A Canadian expat, Nicole now lives on a lush forest property with her Kiwi husband and new baby daughter in New Zealand. From there you can enter the date range for the past receipts you are . In order to exchange or return something for a cash refund at PetSmart, you must need a receipt. PetSmart accepts returns for items in good condition, with the deduction of shipping, gift wrap, and other additional costs, as of 2023. How Much Does It Cost to Spay or Neuter a Dog at PetSmart. At what point is it worth it to use a credit card with an annual fee? Can PetSmart Look Up My Receipt? PetSmart now accepts returns in good order, but shipping, gift wrap and any other costs will be deducted. It often makes sense to apply if the card offers a one-time bonus that exceeds the annual fee. PetSmart will send your refund to the original payment method you used for purchase. Can PetSmart Look Up My Receipt? Costco Shop Cards provide an excellent alternative to carrying cash or credit cards and heres why: they never expire, you can recharge your card, and they come in a full range of denominations, from $25 to $2000. Go to "order history" and "download order report" on Amazon specifically. 12. crestedgeckovivi 2 yr. ago. #ereceipt #digitalreceipt . Delivery may be delayed due to acts beyond our reasonable control, which may include, but are not limited to, weather, strikes, power outages, shutdowns, local, provincial or federal governmental actions, and other similar acts. These include: To get a refund or exchange for your PetSmart purchases, simply bring the item, the receipt, and your payment method to the checkout counter. Once youve located your order, select View Details next to the corresponding order details to access your receipt. Whether you have concerns about your dog, cat, or other pet, trained vets have the answers! Transaction total is prior to taxes & after discounts are applied. PetSmart will verify your identity and issue you a merchandise returns card, which can be only used at PetSmart. Can PetSmart Look Up My Receipt? Track recent orders and Treats points history: Track your packages, find receipts, and access your entire order history in one convenient place. PetSmart's Live Animal Return Policy Live animals bought from PetSmart, like snakes, iguanas, hamsters, and similar Pets, can be returned not more than 14 days after purchase. If you do not have your method of payment or have lost your receipt, you may be issued a PetSmart merchandise card instead. However, if you paid for a PetSmart item using a debit card, you will receive a cash refund. Every time you make a purchase in stores, your points balance will be listed at the bottom of your receipt. Address book: Save up to 10 addresses to speed up checkout. Petco is not responsible for lost or stolen Pals Reward Dollars. All other food brands can be returned within the usual 90-day window. Your email address will not be published. As a result, some smaller pets sold by PetSmart, such as hamsters and rats, come from animal breeding mills. In a nutshell, the brand accepts returns for items in good condition with the deduction of shipping, gift wrapping, and other additional costs. While supplies last. If youre the Primary member on an Executive Membership, you can check your current 2% Reward estimate by signing in to your Costco.com account. You will not be able to exchange your PetSmart online purchase via mail, as it is only eligible for return. Yes, as long as you have a Petsmart account and you used it when you made your purchase you will be able to look up your order history including receipts through this account. To do this, customers must log in to their PetSmart account, go to the My Receipts page, select the store and transaction receipt they want to reprint, and click Print . Savings will automatically reflect in shopping cart with purchase of qualifying product. How can I return purchases to a PetSmart location? If you do not have your receipt and wish to make a return at PetSmart, you will need to bring the item and a valid form of government-issued photo ID to the store. Once you've located your order, select "View Details" next to the corresponding order details to access your receipt. Offer valid on PetSmart.com. Conclusion: PetSmart Fish Return Policy PetSmart will accept the return of fish within 14 days of the initial purchase for exchanges or refunds. Please note that pets must be returned within 14 calendar days. Ready to get the latest from Bankovia? Your browser's Javascript functionality is turned off. Cookie Notice You can return or replace a defective item purchased from PetSmart either in-store or online. You can initiate this process online to receive a shipping label. Select a reason for the return in the packing slip that you received with your product and remember to keep a copy of the packing slip with yourself. From your online account, you can also update your profile including providing an email address, so you can receive future Reward Dollars via email and use them immediately. A refund may take up to 10 days after purchase, depending on whether you paid by check or a product return card if you bought your PetSmart item with that method.