athenahealth patient portal login athenahealth patient portal login

This Patient Portal and all other sites hosted by any of the Practice Entities and the content contained herein and therein are provided by the Practice Entities on an "As Is" basis. Clicking Linked Portal Accounts will bring up a list of all Patient Portal accounts you are connected to and the provider groups that are connected. We will not use or share your information other than as described here unless you tell us we can in writing. Select the payment you would like to view. You are responsible for viewing and abiding by the terms and conditions of use and the privacy statements of the other websites. All communications between you and your provider's office are carried over a secure, encrypted connection. The Content includes both Content owned or controlled by one or more of the Practice Entities, as well as Content owned or controlled by third parties and licensed to one or more of the Practice Entities, and no right, title, or interest is granted to you in or to any Content other than the right to use such content in connection with your use of Patient Portal. We will make sure the person has this authority and can act for you before we take any action. These terms and conditions constitute a binding agreement between you and Ascension Medical Group Saint Thomas ("we," "us," or "our"). We can use or share health information about you: We can share health information about you in response to a court or administrative order, or in response to a subpoena. You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address. We may share your information with our HIPAA Covered Entity Clients,your healthcare providers. Please click OK to continue your session. Ask us how to do this. How do I know which providers share data (appointments, messages, test results, etc.) The Patient Portal (the " Portal ") is an Internet service, powered by athenahealth, Inc. (" athenahealth ", " our ", " us ", or " we "), which allows patients and other authorized users to coordinate and manage their medical care with their health care providers. We reserve the right to report violations of law to appropriate law enforcement agencies and to pursue all other rights and remedies available to it under civil or criminal law. The athenaPatient app currently includes some of these capabilities, with more to be added as we continue to develop the app. In this case, the athenaPatient app will show all data for all persons you are authorized to access and view. It is at your practice's discretion to allow online appointment scheduling. You agree not to use Patient Portal to post or send or post any illicit or offensive material. These terms and conditions constitute a binding agreement between you and Phoenix Heart ("we," "us," or "our"). We may use your information for the following purposes on behalf of your health care provider including, but not limited to, those listed below: For purposes of making the Portal available for your use; To allow you and any other users you authorize to coordinate and manage your medical care with your health care providers. Currently (as of November 2022), the athenaPatient app is only available for patients of specific athenahealth customers. How do I know which of my family members data is being shown in the athenaPatient app? Example: A doctor treating you for an injury asks another doctor about your overall health condition. We are required by law to maintain the privacy and security of your protected health information. Example: A doctor treating you for an injury asks another doctor about your overall health condition. You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting. Why doesn't anything happen when I click "View Detail" or "View Receipt?". We may charge a reasonable, cost-based fee. Example: We use health information about you to manage your treatment and services. Therefore, our practices with respect to the Portal are exempt from the California Consumer Privacy Act (the CCPA). When personal information is transmitted from your PC and/or mobile devices to Patient Portal, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. When you click the. Various features may be available on the portal at your practice's discretion, including the ability to send messages to your health care providers, schedule appointments, and pay bills online. Follow these instructions to reset your password. We consider the privacy of your health information to be one of the most important elements in our relationship with you and one we take very seriously. Use of our website is unauthorized in any jurisdiction that does not give effect to the terms and conditions set forth herein. Relieve your team of administrative work and let us complete it more quickly and accurately. What do I do? Yes. Reproduction of any Content, in whole or in part, by any means, is prohibited without our express written consent. The Portal is not intended for use by anyone outside of the United States. Your use of the Portal after we make changes is deemed to be acceptance of those changes. Thank you for downloading athenaPatient! Some practices using athenahealth products offer Patient Portal access on the homepage of their website. Reporting adverse reactions to medications, Reporting suspected abuse, neglect, or domestic violence, Preventing or reducing a serious threat to anyone's health or safety, For law enforcement purposes or with a law enforcement official, With health oversight agencies for activities authorized by law, For special government functions such as military, national security, and presidential protective services. What do I need to access the Patient Portal? See how our technology delivers clean orders, identifies potential physician partners, and tracks your organizations performance. Watch this brief overview to find out how to register for access to your patient portal and learn about the features you'll be able to take advantage of, like test results, scheduling and bill payment. The Athena Health Patient Portal is an online resource for patients and their families, offering educational material and communication tools about their health. Were using data from the largest connected network in the industry to unlock insights into the future of healthcare. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Patient Portal services. What should I do when I get the following error, Something went wrong It looks like there was a hiccup on our side, and were unable to log you in. Join us in creating healthier futures for us all. The Patient Portal is provided on behalf us and our physicians, employees, managers, officers, directors, agents, and representatives and powered by athenahealth, Inc. (all of the foregoing, collectively, the "Practice Entities"). Patient Portal is an Internet application that enables a patient to have secure web-based access to personal clinical information, as released by the treating physician, and allows secure electronic messaging with our participating physicians. athenahealth is your provider's trusted billing partner for secure online payment. Navigate to your Patient Portal login page. You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting. Log In Sign Up If you are new to CHAS Health or don't already have an athenahealth account, sign up today for online access to your health records, labs, test results, and more. You understand that messages will be routed to the appropriate department as necessary for handling, and therefore our employees other than your physician, nurse practitioner, or physician's assistant may be involved in addressing your request. Ask us how to do this. Collect more of what youre owed faster with services that support billing efficiency. Those Clients include medical groups, practices, hospitals, health systems, and physicians, specialists and staff; We may share your information with third parties that you consent to or direct us to send/receive information to/from; We may share your information with our third party vendors, consultants, agents, and other service providers with whom we contract as a Business Associates under HIPAA to help us provide or improve the Portal. I can no longer see appointments, messages, and/or test results for a provider that I could previously see in the app. If your healthcare provider uses athenahealth products, there are a few ways you can create an account with us to access your Patient Portal. Any active patient over the age of 13 is eligible to register for and use the Patient Portal. You can access it 24 hours a day, and it will help you with your needs. This is because all messages that you send and receive in the Patient Portal are part of your medical record. In order to use the Portal, you must have an account with a healthcare provider who uses athenahealth's software (Services). We will provide a copy or a summary of your health information, usually within 30 days of your request. This website and Patient Portal contain links to websites operated by other parties. If you selected a security question when you set up your security option, the following page will appear: 1. You have given us your consent to share or use information about you; We believe that we need to share information about you to provide a service that you have requested from us or from your health care provider/ our Clients; We are complying with laws or responding to lawful requests and legal process or responding in an emergency situation; We believe it is necessary to protect our rights and the security of our Portal, or the rights of our customers or partners, or to avoid liability or violations of the law; or. If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information. We can use and share your health information to bill and get payment from health plans or other entities. How do I manage my saved credit and debit cards? Example: We give information about you to your health insurance plan so it will pay for your services. Please check periodically for updates. Why can't I delete my sent and archived messages? We reserve the right in the future to charge a fee for the use of Patient Portal. After you verify your identity, the Patient Portal home will open. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. The portal is not intended to replace a physician's office, nor does it provide full revenue cycle management. We are allowed or required to share your information in other ways . Below you will find answers to commonly asked questions concerning the website. http://www.adobe.com/products/acrobat/readstep2.html, Get a copy of your paper or electronic medical record, Correct your paper or electronic medical record, Get a list of those with whom we've shared your information, File a complaint if you believe your privacy rights have been violated, Tell family and friends about your condition, Market our services and sell your information, Help with public health and safety issues, Respond to organ and tissue donation requests, Work with a medical examiner or funeral director, Address workers' compensation, law enforcement, and other government requests, www.hhs.gov/ocr/privacy/hipaa/complaints/, www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html, www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html, https://myidentity.platform.athenahealth.com/static/help/terms.html, https://myidentity.platform.athenahealth.com/static/help/privacy.html. or general questions about the Portal should be directed to your medical provider or their office staff by signing into the Patient Portal and sending a secure message or calling your medical provider. Follow the prompts and schedule your appointment. How do I register for the Patient Portal? Here, you will see a list of all the Patient Portals you have access to. You understand that your health care team may send you messages, test results, and other communications via Patient Portal as authorized in the sole discretion of your physician. One connection at a time. Select the patient statement you would like to view. You will be notified in advance of any such change and asked to re-apply if you agree to the fee and wish to continue with the Patient Portal service. If you have any basis for recovering damages from the Practice Entities or its affiliates or vendors, you can only recover direct damages up to $10. Share information with your family, close friends, or others involved in your care, Share information in a disaster relief situation, Include your information in a hospital directory. PLEASE NOTE: The terms set forth below apply to your use the Patient Portal (Portal) identified in this Privacy Policy. This website uses encryption software. This will bring up a list of all the test results you have received. You are solely responsible for any sharing of Patient Portal content that you intentionally or unintentionally communicate to others. We must follow the duties and privacy practices described in this notice and give you a copy of it. You are responsible for viewing and abiding by the terms and conditions of use and the privacy statements of the other websites. When an appointment is available for check in, you will see a button next to it labeled. You may discontinue your use of Patient Portal at any time by sending a secure message to your primary care provider's office requesting this change. You will need to wait until it is closer to the time of your appointment to check in. Here you will see an option under Our Resources titled Feedback. You will be notified if your Patient Portal service is discontinued. We must follow the duties and privacy practices described in this notice and give you a copy of it. In most cases, this information is generated by various tracking technologies, such as, We may automatically collect information (and may store it in our server logs) regarding your use of our services and the content you viewed. This secure connection utilizes industry standard Secure Socket Layer (SSL) encryption to ensure secure data transmission as well as server-side digital certificate authentication. By using Patient Portal, you acknowledge and agree that this messaging service is intended to facilitate dialogue regarding personal health matters. Features and services. Starting a new practice can be overwhelming weve got you. You understand that your health care team may send you messages, test results, and other communications via Patient Portal as authorized in the sole discretion of your physician. You will see a toggle switch under Security titled Face or Fingerprint. We will provide additional information on when the athenaPatient app will be available to more athenahealth customers and their patients soon. We offer the Portal on behalf of our Covered Entity clients (Clients), as a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA). You understand that while connected or attempting to connect to a healthcare institution's system, the healthcare institution may collect, store, process, maintain, upload, sync, transmit, share, disclose, and use certain data and related information, including information or data regarding the characteristics or usage of your device, system and application software, and peripherals as well as your personal information, location data, and other content. Posting of information to your Patient Portal account is at the sole discretion of your individual physician(s). Any other information you provide to us while you use the Portal or communicate with us in connection with your use of the Portal. Any questions, complaints, or claims related to any product should be directed to the appropriate third party. We only get paid when you do, so you know your success is our top priority. It is not intended to provide medical advice. From media mentions to relevant data-driven insights, this is the home of athenahealth in the news. It is your responsibility to login to your Patient Portal account and read the messages promptly. Click the Visit Web Portal button and an external browser will open with you automatically logged into your selected Patient Portal. You will be notified if your Patient Portal service is discontinued. You can find the feedback form under the Profile screen. See how integrated services support providers by collecting diagnoses and care gap data from across our network and surfacing it during encounters. We have to meet many conditions in the law before we can share your information for these purposes. We encourage you to review the Privacy Statement for further information regarding how your personal information may be used. This website and Patient Portal contain links to websites operated by other parties. You may not request or access a Patient Portal account for anyone else, except that a parent or guardian may request and access an account on behalf of a minor child. How do I edit how my contact preferences for different types of notifications? All content included in Patient Portal and on all of our, including, but not limited to, text, photographs, graphics, button icons, images, artwork, names, logos, trademarks, service marks, and data ("Content"), in any form, are protected by U.S. and international copyright and trademark law and conventions. We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we're complying with federal privacy law. Any active patient over the age of 13 is eligible to register for and use the Patient Portal. Can I access appointments, messages, and/or test results for family members or others I may be caring for? Were investing time, resources, and a lot of heart in pursuit of helping to create a healthier future for everyone. This information may include: your. How does the athenaPatient app relate to the Patient Portal? Get expert help improving clinical and administrative workflows and your organizations overall performance. When you click the. We grant to you a non-assignable, non-sublicensable, terminable, limited license to make personal use of our website, Patient Portal, and the associated services in accordance with these terms and conditions. The Patient Portal (the " Portal ") is an Internet service, powered by athenahealth, Inc. (" athenahealth ", " our ", " us ", or " we "), which allows patients and other authorized users to coordinate and manage their medical care with their health care providers. We are allowed or required to share your information in other ways . through the athenaPatient app? trouble logging in, password assistance, access to family members information etc.) We encourage you to review the Privacy Statement for further information regarding how your personal information may be used. Save time and boost clinical efficiency with our fully integrated, hands-free products. Innovating healthcare. We'll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months. . Any other information you provide to us while you use the Portal or communicate with us in connection with your use of the Portal. Select an available appointment from the calendar. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Patient Portal services. powered by. Make a quick and easy payment online using the QuickPay Portal. If you have any basis for recovering damages from the Practice Entities or its affiliates or vendors, you can only recover direct damages up to $10. You may not assign or transfer your Portal account or share your Portal login, password or any other credentials with any other person without our consent. This privacy policy (the Policy) describes the practices of the Portal with regard to information about you that we obtain through your use of the Portal. By entering your valid and functional email address at registration, you have enabled us to notify you of messages sent to your Patient Portal Inbox. Seamlessly manage populations of any size across multiple EHRs. You understand that Patient Portal provides you with online access to some clinical information about you. Any questions, complaints, or claims related to any product should be directed to the appropriate third party. Use of other sites is strictly at your own risk including, but not limited to, any risks associated with destructive viruses. Select your provider and office location. Build best-in-class integrations using our robust library of APIs, and market them to the nations largest connected healthcare ecosystem. The Patient Portal (the Portal) is an Internet service, powered by athenahealth, Inc. (athenahealth, our,us, or we), which allows patients and other authorized users to coordinate and manage their medical care with their health care providers. This will bring up a list of accounts and settings where you will see a list of all Patient Portals you have access to. We may share your information with our HIPAA Covered Entity Clients,your healthcare providers. To view the details of any test result, press the card of the result you want to view. Navigate to the Account screen by clicking Account in the bottom navigation bar. We are committed to protecting the privacy of the information you send and receive through Patient Portal, and will only collect and use such information as permitted under the Patient Portal Privacy Statement, which can be found online within Patient Portal. We consider the privacy of your health information to be one of the most important elements in our relationship with you and one we take very seriously. In order to use Patient Portal, you must have: a personal computer equipped with an Internet browser that has 128-bit encryption enabled and configured to accept cookies (e.g., Internet Explorer 7 or 8, Safari, or Firefox; Internet Explorer 6 may not allow you to view some materials, such as test results); Internet access, a valid email account, software to receive and read email messages, and spam filters set to accept email from our domain; and, Adobe Reader installed (to download a copy of Adobe Reader, please go to, Patient portal is designed as a secure Internet-based environment through which you may receive confidential medical information about yourself. All other Portal support requests (e.g. It is your responsibility to monitor these messages. Contact your provider's office and request a password reset email. By using Patient Portal, you understand that not all of your medical record with us will be accessible through your Patient Portal account. Click on the back arrow to return to the Patient Portal. As a user of Patient Portal you hereby agree that you (and not the Practice Entities) are solely liable for viruses, worms, Trojan horses, cancel bots, and other electronic mechanisms designed to destroy or impair the functioning of computer systems already residing on your PC and/or mobile device. This is because all messages that you send and receive in the Patient Portal are part of your medical record. These terms and conditions constitute a binding agreement between you and Ascension Medical Group Saint Thomas ("we," "us," or "our"). Select the message type from the dropdown options based on the topic of your question. We can share health information about you with organ procurement organizations. Select your provider, office location, and your preferred time of day and days of week. We were unable to save your data. athenahealth reserves the right to make periodic updates and revisions to this Policy. Deliver quality care more easily with customizable documentation templates, automatic patient record sharing, and the ability to practice when and where its convenient. By agreeing to these terms and conditions, you acknowledge that you are at least 18 years of age, or legally emancipated, and that you are requesting access to Patient Portal. A link to reset your Patient Portal password has been sent to. You understand that by accepting the terms and conditions of this Agreement you are agreeing to receive your patient balance statements delivered electronically to your Patient Portal account. You acknowledge that by entering your home and/or mobile telephone number into Patient Portal you are providing written consent for the Practice Entities to send automated, prerecorded, or artificial voice telephone calls to all provided numbers.