), Items used for identity theft or scammers, Financial products (ex. trusted seller, item that I want, cheaper than normal but still reasonable; never comes. Strangely enough return for refund might fall under this. Add your suggestions on how the items can be used or reused. Just like a counterfeit $100 bill. Please, I wont even collect from some of them because they are so nasty its not worth it. Someone could report you at anytime for counterfeit and you will be screwed. However, it has buyer and seller protection in place to keep both parties protected but its your responsibility as well to keep in mind the tips I listed above as well as Mercaris guidelines and policies to avoid scams and other issues. It is not a safe platform for buying. New here? Note: Kitchen cutlery and multitools that include knives are Any item that appears to be inauthentic will be reviewed and potentially removed from the platform. None of the items that I buy or sell are fake, either straight from the online store, or I get the items legit checked before I buy/sell them. Take note of items that you can't sell on Mercari. BUYER BEWARE! Regulated financial products and services such as: Bonds, securities, warranties and insurance, Buying and selling gift cards or prepaid cards. Reading them is crucial for sellers as well but first, they should keep in mind these: Listing any of the items that are on Mercaris Prohibited items list can have massive consequences for you. Good Luck to you. Short and to the point and understandable in laymans terms. The better business bureau gave them terrible ratings, and so did many other trusted company review sites. Okay, so you came across an item not selling for an unbelievable price, checked the photos from different angles, read the description carefully and everything looks fine. I provided proof of my item authenticity also. We recommend opting into messages from our team to stay up-to-date on your listings and orders. etc., etc.. Look. Mercari has buyer protection in place to keep the buyers safe. Find a 9-step-by-step simple guide on how to sell on Mercari below. 'In honor of imnotlegolas for starting this subreddit. In the event that the seller confirms the shipment but you havent received the tracking details from the seller after 7 days of purchase, you are eligible to immediately cancel your order from your Order Status page. How to ship on Mercari will depend on which of the four methods you selected, but in any case its very intuitive. Confirm employees after the finished product. Period. I had this similar problem happen to me once before with Mercari and I wish I should have learned my lesson the first time. Mercari sounds like a big scam site! So because I didnt meet their request for photos in time they denied my return request. For more details, visit Mercaris shipping page. AND I WILL MAKE SURE PEOPLE KNOW ABOUT THEIR BUSINESS PRACTICES. Take a look at this quick guide about selling on Mercari. If you have a high number of cancellations or return transactions on the platform, Mercari can restrict your account until it investigates the problem. Once the item is listed, make sure to check your messages regularly: some potential buyers may have further questions and would like to know more before they buy. can you sell replicas on mercarichaska community center day pass. The most important part of this section is the listing title, because its what buyers initially see. They are laughing all the way to the bank! This is an anti-spam measure in r/Mercari. Just be sure to keep your descriptions clear if anything has been used, opened, or might need a bit of cleaning. On the first, I never heard from the seller so I cancelled the transaction (4 days). I WILL NEVER ORDER THRU MERCARI EVER AGAIN. Create an account to follow your favorite communities and start taking part in conversations. Mercari has a strict policy of not selling counterfeit products and takes strict action against sellers who list fake products on the platform. Mercari sucks. to create or use drugs, Grow ingredients for drugs (such as seeds for cannabis plants). That is to say items that are actually manufactured for LV by various factories around the world but rejected as not being "100% perfect". The seller has no control at the delivery level and is not required to refund the seller. Now of course I cant even leave feedback about this seller. Ive found this feature to suggest prices on the low end, and therefore prefer to come up with the price myself. If you dont re-verify, download NEW app & accept new terms of service then you are locked out of your account. Sad to hear that, thank you Julie for sharing your sons experience with Mercari. However, the seller will be paid if the return doesnt receive a tracking scan by the buyer within 7 days of approval. available when listing the item. The package was picked up by our regular USPS carrier on 9/28. Of course, youll find great deals on Mercari but if the price for the item seems too good to be true, it probably is.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-mobile-banner-2','ezslot_14',135,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-2-0'); Therefore, you should always avoid buying if you see an item on Mercari selling for an extremely low price than the retail price. Oh, and they took out the money the same day I order it. Another situation the seller did not send I cancelled and got the refund. Refunds will be processed to the original form of payment no later than three (3) business days after confirmation from the Seller that the item was returned by the Buyer to the Seller. Mercari. In such a case, it is unlikely that Mercari will release the payment (paid by the buyer for your item) to you, and there are higher chances that the buyer will be given a full refund since their refund policy clearly states: If the item is not as described, the buyer is eligible to open a dispute and get a full refund (more details later). One arrived, dead. ', Press J to jump to the feed. on this subject with an avenue for everyones feedback. Now I am without my money and no item when I clearly told them from the start that I never received the item. I will not shop at mercari ever again, I will just stick to ebay where there is some actual oversight. I paid $500 and checked out the sellers reviews before purchasing. The exact size, colors, prints, measurements, etc. I dont even know how to find the seller on mercari anymore. Too many times. This has been the continued statement from them when I reach out- cancel the dispute or the account will be canceled, till then the account is frozen. He even went so far as having the post office send me a tracking number which turned out to be invalid. shipped at a future date, Restricted from shipping in the mail or other delivery services, Products that have been recalled by the Consumer Product Safety If you attempt to sell prohibited items according to Mercari's guidelines, your account will be suspended, and all your transactions will be canceled. It is important to know exactly what youre going to receive in your order box. plus it's not like the person who decides whether to say it's authentic or fake is an expert on the item, perhaps sending them proof on where you got them and all that can help, i haven't sold anything since the shipping rate update, been getting quite a lot of new buyers that low ball like crazy that increases offer by $1 each time until i told them no. The guy reported me for a hoodie I sold (which was sold much below retail) and as of now he got his money back, which basically means I gave a hoodie away for free to this guy. Text messages only. Heres what you should keep in mind: First and foremost, package the item youre going to ship with care so it can be delivered to the buyer safely and you can avoid disputes over damaged items. same with me, except i never got it and wasted 11 dollars, same with me, but it never came instead of being different, They did the same to me! I think this is a tough one personally since the seller is not a retailer or dealer of said product, how are they to know if it will fit a buyers equipment? I think Im done with this site. I feel as if I have been scammed not only by the seller, but Mercari too! Basically, Mercari works as a middle-man between the buyer and seller, providing an environment for both parties to trade safely and securely for a percentage of the fee. (I think they should improve this functionality of Mercari). Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. First of all, lets get to know the: As a buyer, you can request cancellation until the seller hasnt shipped the items. First one arrived and would not power up. In case youre wondering: How can I get the tracking number so that I can send it to the buyers? Taxidermy, wet specimens or trafficked materials (such as ivory or shark You will need to enter your email and name and come up with a password. Sell it at a yard sale or better it , destroy it so no one else gets suckered. You can calculate your total fees, profit and margin using Crosslists free Mercari fee calculator. Tip 1: Just jump in and try it! THAT is outrageous to buy something and NOT have the customer service to make it right. My experience with Mercari as a seller, NO GOOD! list of prohibited items. They have kept money owed to me, suspended my account, I gave no means to contact them AND they continue to bombard me with emails for offers! I have the legal right to do so, although Mercari tries to say different in their contract. Congratulations! So basically they're useless, powerless, to do anything about most situations. Check to be sure your items are suitable for selling on Mercari, and make an honest assessment . However, there is no guarantee that the people who buy and sell on it are also legitimate since Mercari just connects buyers and sellers through their platform. Not from me. Their 3 day window is also riddiculous if you complain on a Friday and they dont get back to you. And the seller, who has obviously broken all of Mercaris rules, is still being allowed to sell items on Mercari. They are just into getting their share of the money from the sellers. I informed Mercari, who sent me an email, late on a Friday night requesting photos from every possible angle. This one time I want to return this item. I even sent their rap sheets. So.the seller not only refunded when he should not have..BUT..now..the buy also has the item!! What does that mean literally came from a replica site? Coach Purse Therefore, read the description carefully and see if there is anything suspicious. My first 3 buyers pulled that move, Mercari didnt do ANYTHING. Also, what do you consider a proper reason? Can they ever accidentally authenticate a fake bag? Policies are misleading and they dont follow through with buyer protection. I had the same exact issue. I would also report to BBB, local news, and throw a huge media shit fit about it. One of the most common methods scammers use to attract buyers is by keeping their items prices too low. Then Mercari said it was over their 3 day allowance for returns. My question is can I sell replica, fake, knock off items as long as my listings clearly state that the item is not authentic? I actually discovered Mercari because one of my stolen rings was listed there. So, while you can trust that Mercari is safe, you must do your due diligence about the buyer/seller before dealing. My son sold an item on Mercari, described it accurately, shipped it on-time, and provided good photos. Violates any law or government regulation, or promotes or facilitates such She sent me damaged goods and Mercari protected her. Thank you Kitty for sharing your experience! Like that $20-$100 is really going to break you. I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. Selling on Mercari Whether you're decluttering your home or looking to make some money, selling your stuff on Mercari is fast and easy. MERCARI REVIEW Just go to The California. Its less important how the packaging looks, and more important how protected your item will be in transit. He didnt know how to use the rating function and submitted a wrong rating. Second one never arrived. any medium. Congrats on the refund, in your situation is the refund made to your payment method or is it that crappy Mercari credits scam? I would not do business with them even if I could save a ton of money. Describe the items you are selling in detail. Thank you! Mercari provides labels for the There is absolutely zero customer service absolutely no concern for their customers which are being put in to dangerous situations. SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS, I Re: SELLERS LEAVING EBAY IN DROVES, AFTER 20 YEARS Re: final value fee includes charge on sales tax! I may have hit the buy button twice nobody to con contact I will contact pay pal, the automatic rate by Mercari is a problem.There are many things that can stop someone from asking for a refund within 3 days, including mistakes made when claiming something was delivered and time waiting for the seller to communicate.Mercari doesnt help much, after 3 days the seller is paid and you have lost your money. Both seller and Mercari profit off corny scams. Some shoppers might be looking to bargain, so be prepared to negotiate. Its much better and safer for a buyer to shop at Amazon and EBay. Your email address will not be published. The correct course of action would be to destroy the bag and throw it in the trash. I bought a camera lens and asked if it fit my camera. Wireless earbuds. have you tried contacting Mercari about proofing that it's authentic? Ebay offers great seller protection, as long as you follow their rules you wont get banned or scammed.. Mercari is horrible about suspending accounts and holding your money hostage. information, and/or account access codes), Any item that contains a computer virus, malware, or spyware. The shirt that was sent to me came from a replica site and I had photo evidence of that . Once shipped, the seller confirms the shipment. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. How in the heck could they know if the purse I listed was a "fake" or not? I have the know how and they owe me $69 I am no victim and never will be. your own option. It is pointless for a buy buyer get rated. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-1','ezslot_10',134,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-1-0');And the answer to the question, how safe is Mercari largely depends on how good you are at verifying your seller or buyer when dealing. Etsy & Poshmark allowed a person who robbed me to fence my Jewelry there. Im also so grateful that Arslan posted such detailed info. Something is not right here! I notified them right away and even told them if I didnt get the item in the next day or so that I wanted my money back. Also, its good to know that Mercari invests a lot in the safety of buyers and sellers. You can also use the magic wand feature available in the application which will enhance your photos, and make them even more appealing. However, there is no guarantee that the sellers and buyers on it are also trustworthy. Yeah, just updating you on my situation as well. Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management. Did not see the email right away. Customer Service did nothing but give me a run around for weeks and weeks. There is also an identification verification process to further protect all users, as well as a review system that lets each participant in the shopping experience rate the other party. They simply issued a credit and well, done! Mercari is NOT SAFE. You can unsubscribe from Mercari emails by clicking on an email sent by them and scrolling to the bottom and looking for unsubscribe and then uncheck the boxes. In one instance, Mercari withdrew funds THREE times for the SAME transaction, and it took multiple contacts with customer service to rectify. Sellers have no protections. They wanted photos from every possible angle within 24 hrs! Seasonal Decor. At the cost of those of us that have not stood up and challenged them. You claim buyer no is: Mercari doesnt go the extra mile to ban or punish scammers. You should check the reviews on the sellers profile to see how he or she treated previous customers since reviews can only be submitted by buyers who made a purchase. Both state and federal laws prohibit this type of conduct. I think of her as a unprofessional seller who didnt disclose in discription the wear and tear on the handles. And I did for fill out form. On the other hand, if the product is as described in the sellers listing and the buyer confirms the order then both parties rate each other, and the payment is released to the seller. Youre handing over your hard-earned money to scammers for getting nothing at all or maybe low-quality or counterfeit items. Mercari handled the situation, was very empathetic, explained where I made the mistake, and actual gave me credit for the item, as well as the buyer was able to keep the item. Things can surprise you with their true weight (both bigger AND smaller), and choosing shipping based on actual . However, both sellers and buyers should carefully read their marketplace guidelines and policies as well to prevent other potential issues. Total revenue value of these 36 items is well over $1000, not to mention the $300 mercari is holding from by balance. This fee is charged based on the item price for a completed sale and is applied to all forms of payment received from the buyer. Its a great place for people who dont care. The app is easy to use and once you have everything set up you are ready to start selling. After refusing to refund my money for a item that turned out to be broken I reached out to the mercari team. I would say: An online marketplace that has been around for over nine years, not operating its business anonymously, used by millions of people, downloaded over 100 million times, and has positive ratings on its mobile app is certainly a legitimate platform. Note: For brand-name products, serial numbers or receipts must be I purchased an item that was damaged beyond repair. I have ordered twice now from this site and both times the buyer never shipped the item. Still waiting for an explanation of how my card was used. However, for this kind of situation, this is the path that we have to go through, based on our market guidelines. My payment was refunded just like it supposed to be. Thanks for your article! Ive read many things about people in the same situation as me. Shipping insurance covers damage and non delivered items. Mercari actually won't even let you list a replica. As soon as I did that I received a message in mercari stating I must stop the charge dispute or they would cancel my account. Knives, such as switchblades, hunting knives, pocket knives, butterfly Be creative but dont give false promises. You can use the web app also, but selling from the phone is so much easier dont you agree? I always add the 3 hashtags sellers are allowed to use. However, if the seller didnt respond to your cancellation request within 24 hours then Mercari will automatically refund you. How do I sign up? The security team will look into what the violation was and lock your account in the meantime. Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. Replica items are what are called "knockoffs". I guess I got lucky with my first 20 purchases. Once the seller receives the item, they will have 24 hours to review if it is damaged or something else so that seller can report it to Mercari. So they have denied my return and refund request. And if ur saying 3 days is plenty of time, youve obviously never seen a fake Luis Vuitton belt. Dont ever buy from this place buy from a legit marketplace! Items in violation of a copyright, including handmade, or other items Mercari is NOT a safe place to buy. Congrats, and also I had an issues with that. The unfortunate part is there is no real way of contacting and talking to the compliance team. Heres the recommended shipping method based on package weight and size: If you ship locally, you can skip the meetup for a small fee, and an Uber driver will deliver your package for you at a time that works for your schedule. Mercari does not want to give a return shipping label and refund my money despite doing all that they asked me to do. In the afternoon of the same day I received another message from mercari.com that my purchases were cancelled, and I was suspended from the site, I contacted them and they just said that their attitude was correct. DONT USE!!! Today Im going to show you exactly how to sell on Mercari, without skipping a step. Sellers get scammed constantly. It also did not have as much memory or hard drive space as advertised. ago Hmm that's interesting since she tried lol but thanks for letting me know. They can have it. I was selling a GI Joe toy gunand they banned me. MY REVIEWS WILL NOT BE KIND. There's also a $2 fee if a direct deposit transfer is rejected by your bank. So beware everyone, since it seems positive feedback doesnt necessarily mean that you will get a fair completed transaction. Of course the manufacturers are well aware that many of these products are described as "copies" or "knock offs" but do nothing to discourage their sale, as it is in their interests to dispose of imperfect products in this way. Exactly what I had wanted at great price. Although it's a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. Seller wrote me an apology saying she missed the order! if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'ecomsay_com-large-mobile-banner-1','ezslot_9',142,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-1-0');On top of all that, sellers should avoid listing items that are on Mercaris prohibited items list. And it was not cheap. Short story is Mercaris customer support, especially for a buyer, has got worse over time. That is a counterfeit bag. Ive tried both Mercari Shipping and Ship on Your Own over the years. In contrast, if the seller confirms everything is fine then the buyer will be refunded by Mercari. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing. 3 days is your opportunity to say something. At least one of them has been relisted at a higher price. Furthermore, Mercari has over 20 million monthly active users. A Chinese woman with the PO BOX address bought a laptop from me and lied to me about receiving the item. Hopefully, this guide helps you with your online selling journey. Mercari charges sellers a fee of about 13% to sell on their platform. The box was a Mustang puzzle box, but the puzzle inside was a kitten. Mercari is asking buyers to rate a seller within three days of the items confirmed delivery date. If you want the easiest shipping method, use Mercari Shipping. fins), Note: Bones, claws, pelts, and teeth are permitted if they are not from Thank you using it works easily for me did have one scammer buyer mecari will not get back with me on the matter. Im downsizing and thinking of online selling but didnt know much about it or this site. To keep the marketplace safe all sellers need to verify their identity. As far as Im concerned Mercari is the pits. Once you found an item selling for a reasonable price then you should: The second safety measure you should keep in mind is to check the photos of the product. Now that your Mercari account is set up, pick a room and find a few items you'd like to list first. MERCARI refused to refund me because 3 days passed but I was away and on day 4 I got my package. Now they suddenly want to be law abiding Im calling a spade a spade. . The seller went on to tell a lie about how it had been shipped and he didnt know how this problem keeps cropping up where it doesnt list the item is being shipped. protection", Listings that make false health claims or misuse terms (such as "virus", Still easily. I have no reason to mistrust the carrier, he is our regular carrier and has acknowledged he received the package. Now we understand how frustrating it can be. Selling loose (unset) precious gemstones such as rubies, sapphires, The way Mercari operates is deceitful and evasive. You need to understand that Mercari is just a marketplace where buyers and sellers meet. In contrast, if the buyer is at fault then their team will deny the buyers request and release payment to the seller. The bottom line is that electronics are a fast selling category on Mercari, so do some Spring cleaning and see if you have some old electronics to get rid of. In this article, we will compile a list of useful and actionable tips on how Mercari works, what you can sell on Mercari, what the Mercari seller fees and shipping options are, and how to sell on Mercari and other marketplaces fast and effectively by using Crosslist. Dont forget to think about shipping weight and packing also! Sellers and scammers can exploit the policy. On the second and third listings, I clicked add to cart, checked out immediately, and then the sellers cancelled the transactions within minutes of paying the full asking price. Before buying or selling anything, it is extremely important to ensure that the buyer or seller you are dealing with is trustworthy. Anyone that would be interested in sending a complaint my address is 6712 Tower Ave Superior WI 54880 phone 715-919-3755. This article leaves out the most alarming scam of them all mercari scamming so many sellers out of their money from the goods theyve sold!! On 07/19/21 I made 3 purchases of 3 video cards on the Mercari.com internet site, which added up to $1,696.00. Well my experience was mixed. Feel free to give it a try, but Ive found better luck selling on eBay with those items. can you sell replicas on mercari. I know there are many others out there with the same mentality. I just sold my first item on there, an 800.00 ring and they buyer says they didnt get it, but I sent it by certified mail and I contacted the US postal inspectors who are investigating it. To understand that, you must know that Mercari is not an online shopping website that sells its own goods, but rather an e-commerce marketplace which means it just connects sellers and buyers. If you fail to do these even unintentionally, the buyer may open a dispute against you and claim that the received product is not as described. The list of prohibited items on Mercari includes alcohol, tobacco, but also non-brand, non-genuine, imitation, fake, or replica goods, food, and any kind of weapons. And that is why for every single email they continue to send me, they are going to pay for.???? Required fields are marked *, document.getElementById("comment").setAttribute( "id", "a604b3101a15b9cf9b0a3adedef270c6" );document.getElementById("c08a1a06c7").setAttribute( "id", "comment" );Comment *. These are items that copy the styling but do not purport to be originals. Theft at the delivery site is often the reason you did not get it. Once you have shipped the item and confirmed the shipment, you must provide a valid tracking number to the buyer within 1-7 business days. No worries, if your order has not received any tracking updates by October 8, 2020, please let us know and we will revisit this case. Also, the compliance team are the only real division of the company that makes decisions on suspensions and authenticity. If you've received a warning message from Mercari because you've listed a prohibited item or engaged in any prohibited conduct, then be wary because this can lead to temporary suspensions, account restrictions, or termination, depending on the severity of the warning or number of prior warnings received. Moreover, you can also sell your unused items here. ), Items that promote racism, hatred, violence, and discrimination, Sexually explicit items (ex., Sex toys, and fetish items), Products that contain a virus, malware, or spyware, Stolen goods - if the purchased item is reported as stolen, you may receive a demand for the return of the possession from the victim, and the item may also get confiscated according to the regulations of the Code of Criminal Procedure (Act no. Items that are known or suspected to be replicas, imitations, or in any way not authentic should not be listed on Mercari . If they disagree with your return request they immediately close the transaction and you own it. I give this app 1 star and that is being generous. Having said that, we are unable to release funds until we can confirm delivery to the buyer Gambling, including using this service for raffles and mystery purchases,
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