To continue this discussion, please ask a new question. Log in to the control panel as a System Administrator. CAUTION: When you reset the printer to factory defaults, this erases all settings and returns the printer to the original factory state. The report also lists the current software (firmware) version installed on the printer. For additional information, refer to Reset the Printer Network Settings to Factory Default. I have the exact same problem and here is what I did to solve it: 1/ You must contact Xerox technical support, only the Tech can help with this issue, 2/ Provide your printer SERIAL NUMBER to the Tech, 3/ The Tech will then send you a .txt file, called RESET.PJL. Restart the printer - Click the second Restart Printer button to reset the printer. Unluckily for me, the five computers in the house are all Macintosh, so they arranged to have a Xerox tech come to my home and reset the printer. Don't see any network resets in service mode 2+8 PO, went thru all pages and no network settings at all, only Printer, Fax, Scanner diags and adj. Xerox VersaLink B400 B405 Factory resetXerox WorkCentre 6515 Factory reset ! Xerox is a trademark of Xerox Corporation in the United States and/or other countries. I'm always appreciative of any support offered, so while in this case I had to jump through more hoops than I would prefer (or perhaps more accurately, the gentleman who had a two-hour round trip drive to get from his office to my location), all is well that ends well. I'm glad to hear that you got this resolved. From the General Setup menu, click Resets. (The password may have been changed again. When the reset completes, the printer restarts andthe Install Wizard starts to guide you through the setup process. There is something in the manual about 'Service Resets' but this just takes you to somewhere you have to sign in to change. Log in to the control panel as a System Administrator. They are either 1111 or the S/N. IMPORTANT: Before performing any updates and changes on the printer, it is recommended to print a current Configuration Report. You need to hear this. Related content Log in to the Printer's Control Panel as User or as a System Administrator Did this help? Want to know more? Does anyone want to help me te reset mij workcentre pro to factory default settings so i can re-install the networdksettings?? 2022 XEROX CORPORATION. The printer serial number is located on the data label on the rear cover, and is printed on the Configuration Report. What are some of the best ones? Reduce Complexity & Optimise IT Capabilities. The default password is the, If applicable, contact other users of the printer or your network or system administrator to ensure youare entering the correct password. The password is case sensitive so make sure you are using upper case if the letters in your serial number are upper case. Please help. If the printer continues to reject the password, as a last resort, reset the printer network settings back to factory default. Technicians can reset them with a proprietary tool they run on a laptop. If you reset to the device to factory defaults, the administrator password changes to the device serial number for versions PL6 (XX.5X.XX) or later of the software. for reset the admin password? Xerox Business Innovation Partner Program. Is there a way i can do that please help. Username: admin / Password: 1111 (or whatever you have as the password you've been using). Still no better. All jobs, presets, apps, and device settings are reset. The non-volatile memory (NVRAM) stores printer settings, even after the power is turned off. Xerox is a trademark of Xerox Corporation in the United States and/or other countries. Xerox Reset Button Where to find video is part of Green Office Partners training that will show you where you can find the reset button and why its so important to use this. | Webinar: Reduce Complexity & Optimise IT Capabilities. I asked a product specialist here and this is what he said: Hes locked out for failing the admin password. They said the could reset the printer over the Internet via Network Sharing if I had any Windows PCs in the house. Thanks for the tip. This will also discuss the function of this button especially when your don in your particular job. Re: WorkCentre 6515 - Locked Out. I have tried through the web app and the printer. Power cycle the WC6505 and you should be able to get in. To reset a service default, next to Reset Fax Defaults or Reset Scan Defaults, click Power, 3. The reset code is generated by printer' Xerox WorkCentre. How to reset? Color laser multifunction printer (232 pages), Small-business-class color printers and multifunction printers (28 pages), Color laser printer/multi-function printer (793 pages), Xerox printer,/fax,/scanner/copier quick start guide c65/c75/c90, 65/75/90 (16 pages), Xerox workcentre xd100: user guide (63 pages), Xerox all in one printer user manual (201 pages), Information assurance disclosure paper (41 pages), Manual will be automatically added to "My Manuals", Environmental, Health, and Safety Contact Information, Single-Pass Duplex Automatic Document Feeder, Configuring Printing of the Startup Page at Power on, Configuring Startup Printing Page at Power-On, Connecting to a Wireless Network Manually, Configuring General Setup Using the Control Panel, Accessing Information about the Printer Using the Control Panel, This Section Includes: Operating System Requirements, Installing the Print Drivers for a Windows Network Printer, Installing the Print Drivers for a Windows USB Printer, Installing the Drivers and Utilities for Macintosh os X, Installing Drivers and Utilities for UNIX and Linux, Installing the Printer as a Web Service on Devices, Supported Paper Types and Weights for Automatic 2-Sided Printing, Configuring Trays 1 or 2 for the Paper Length, Selecting Printing Defaults in Windows for a Shared Network Printer, Printing Multiple Pages to a Single Sheet, Selecting Job Completion Notification for Windows, Single-Pass Duplex Automatic Document Feeder Guidelines, Selecting Color or Black and White Copies, This Section Includes: Selecting Color or Black and White Copies, Specifying the Orientation of the Original, Scanning to a Shared Folder on a Network Computer, Sharing a Folder in Macintosh os X Version 10.7 and Later, Adding an SMB Folder as an Address Book Entry from the Embedded Web Server, Adding a Folder as an Address Book Entry Using the Control Panel, Scanning to a Shared Folder on a Networked Computer, Scanning Images into an Application on a Connected Computer, Example of Scanning an Image in Microsoft Windows, Scanning an Image Using Windows Fax and Scan, Using Presets to Send a Fax from the Printer, Sending a Fax from Macintosh Applications, Adding or Editing Fax Contacts in the Address Book at the Control Panel, Adding or Editing Groups in the Address Book at the Control Panel, Adding or Editing Fax Contacts in the Address Book in the Embedded Web Server, Adding or Editing Groups in the Address Book in the Embedded Web Server, Configuring Fax Settings from the Embedded Web Server, Configuring Fax Reports from the Embedded Web Server, Configuring Fax Line Settings from the Control Panel, Configuring the Fax Settings at the Control Panel, Configuring Fax App Settings at the Control Panel, Performing a Developer and Transfer Roller Cleaning Procedure, This Section Includes: Printer Does Not Power on, Condensation Has Formed Inside the Printer, This Section Includes: Locating Paper Jams, Viewing Warning Messages on the Control Panel, Viewing Current Faults on the Control Panel, Using the Integrated Troubleshooting Tools, Connecting to a Wireless Network Using the Embedded Web Server, Connecting to a Wireless Network Using the Control Panel, Setting up the Printer for Wireless LAN WPA2 Enterprise, Changing the IP Address Using the Embedded Web Server, Configuring General Settings Using the Embedded Web Server, Configuring the Login Method from the Embedded Web Server, Configuring Power Saver Using the Embedded Web Server, Setting the Date and Time Using the Embedded Web Server, Configuring the Device Control Panel Timeout, Setting the Default Device Control Panel Screen, Configuring Tray Settings Using the Embedded Web Server, Adding or Editing Contacts in the Address Book in the Embedded Web Server, Adding or Editing Contacts in the Address Book at the Control Panel, Configuring PDL Settings from the Embedded Web Server, Configuring General Settings Using the Control Panel, Setting the Control Panel Timeout Using the Control Panel, Configuring Default Settings and Printing Policies from the Embedded Web Server, Setting up Scanning to a Shared Folder on Your Computer, Configuring Security Settings Using the Embedded Web Server, Configuring the Advanced Security Settings, Configuring an LDAP Authentication System, Configuring a Kerberos Authentication System, Configuring SSL Settings in the Embedded Web Server, Configuring Secure Settings Using the Control Panel, Authentication Using a Card Reader System, Configuring User Roles and Access Permissions, Setting up an LDAP User Permissions Group, Overview of Setting up Digital Certificates, Verifying the Digital Certificate Purpose, Testing the Connection to the Xerox Remote Services Datacenter, Scheduling Daily Data Upload to the Xerox Remote Services Datacenter, Enabling Email Notifications for Remote Services, All in One Printer Xerox WorkCentre 6515 Quick Use Manual, Printer Xerox WorkCentre 6515 Installation Manual, All in One Printer Xerox WorkCentre 6505N User Manual, All in One Printer Xerox 6505/N Evaluator Manual, All in One Printer Xerox Phaser 6500 Service Manual, All in One Printer Xerox WorkCentre 6505 Quick Use Manual, All in One Printer Xerox 65, 75, 90 Quick Start Manual, All in One Printer Xerox WorkCentre XD100 User Manual, All in One Printer Xerox WorkCentre Series Manual, All in One Printer Xerox XEROX WORKCENTRE 4150 User Manual, All in One Printer Xerox WorkCentre 3655i Setup Instructions, All in One Printer Xerox XEROX WORKCENTRE 7755 Information Manual, Page 23: Environmental, Health, And Safety Contact Information, Page 27: Single-Pass Duplex Automatic Document Feeder, Page 39: Selecting A Location For The Printer, Page 41: Connecting To A Computer Using Usb, Page 42: Connecting To A Wireless Network, Page 48: Connecting To Network With Wi-Fi Setup, Page 50: Connecting To A Wireless Network Manually, Page 55: Assigning The Ip Address Automatically, Page 58: Configuring General Setup Using The Control Panel, Page 59: Configure The Fax Defaults And Settings, Page 61: Installing The Print Drivers For A Windows Network Printer, Page 62: Installing The Drivers And Utilities For Macintosh Os X, Page 64: Installing Scan Drivers For Macintosh, Page 65: Installing Drivers And Utilities For Unix And Linux, Page 66: Installing The Printer As A Web Service On Devices, Page 69: Paper That Can Damage Your Printer, Page 70: Supported Paper Types And Weights, Page 71: Supported Paper Types And Weights For Automatic 2-Sided Printing, Page 75: Configuring Trays 1 Or 2 For The Paper Length, Page 97: Selecting Printing Defaults In Windows For A Shared Network Printer, Page 102: Printing From A Usb Flash Drive, Page 109: Printing On Both Sides Of The Paper, Page 114: Selecting Job Completion Notification For Windows, Page 121: Single-Pass Duplex Automatic Document Feeder Guidelines, Page 124: Reducing Or Enlarging The Image, Page 125: Specifying The Size Of The Original, Page 136: Scanning To A Shared Folder On A Network Computer, Page 137: Adding An Smb Folder As An Address Book Entry From The Embedded Web Server, Page 138: Scanning To A Shared Folder On A Networked Computer, Page 139: Scanning Images Into An Application On A Connected Computer, Page 140: Example Of Scanning An Image In Microsoft Windows, Page 141: Scanning An Image Using Windows Fax And Scan, Page 147: Using Presets To Send A Fax From The Printer, Page 149: Sending A Cover Sheet With A Fax, Page 150: Sending A Fax From Your Computer, Page 151: Sending A Fax From Macintosh Applications, Page 157: Adding Or Editing Groups In The Address Book At The Control Panel, Page 158: Adding Or Editing Fax Contacts In The Address Book In The Embedded Web Server, Page 159: Adding Or Editing Groups In The Address Book In The Embedded Web Server, Page 161: Configuring Fax Defaults And Settings, Page 162: Configuring Fax Settings From The Embedded Web Server, Page 163: Configuring Fax Line Settings From The Control Panel, Page 164: Modifying The Default Fax Settings, Page 176: Adjustments And Maintenance Procedures, Page 181: Performing A Developer And Transfer Roller Cleaning Procedure, Page 193: Printer Resets Or Powers Off Frequently, Page 195: Document Prints From Wrong Tray, Page 196: Condensation Has Formed Inside The Printer, Page 227: Connecting To A Wireless Network Using The Embedded Web Server, Page 228: Connecting To A Wireless Network Using The Control Panel, Page 231: Assigning The Ip Address Manually, Page 232: Changing The Ip Address Using The Embedded Web Server, Page 233: Configuring General Settings Using The Embedded Web Server, Page 235: Configuring Power Saver Using The Embedded Web Server, Page 236: Setting The Date And Time Using The Embedded Web Server, Page 237: Configuring The Device Website Timeout, Page 238: Configuring Tray Settings Using The Embedded Web Server, Page 241: Adding Or Editing Contacts In The Address Book In The Embedded Web Server, Page 242: Adding Or Editing Contacts In The Address Book At The Control Panel, Page 247: Configuring General Settings Using The Control Panel, Page 250: Setting The Control Panel Timeout Using The Control Panel, Page 252: Configuring Default Settings And Printing Policies From The Embedded Web Server, Page 253: Configuring Paper Supply Settings, Page 261: Setting Up Scanning To An Ftp Server, Page 262: Setting Up Scanning To An Email Address, Page 264: Configuring Security Settings Using The Embedded Web Server, Page 265: Logging In As The Administrator, Page 266: Configuring The Advanced Security Settings, Page 270: Configuring The Network Authentication, Page 271: Configuring An Ldap Authentication System, Page 272: Configuring A Kerberos Authentication System, Page 273: Configuring Ssl Settings In The Embedded Web Server, Page 275: Configuring Secure Settings Using The Control Panel, Page 276: Configuring User Roles And Access Permissions, Page 288: Setting Up An Ldap User Permissions Group, Page 290: Overview Of Setting Up Digital Certificates, Page 291: Importing A Digital Certificate, Page 293: Configuring Remote Services Upload, Page 294: Testing The Connection To The Xerox Remote Services Datacenter, Page 298: Printer Configurations And Options, Page 302: Clearance Requirements With Optional 550-Sheet Feeder, Page 312: Regulatory Information For 2.4 Ghz Wireless Network Adapter, Page 325: Collection And Disposal Of Equipment And Batteries. for me it doesnt work admin default password 1111 or S/N i made factory reset, try put new password, it says old password not correct. I have tried the serial number too which was the default before. When the process is complete, the printer restarts automatically. All in One Printer WorkCentre 6515 User manual Xerox WorkCentre 6515 User Manual Color multifunction printer Also See for WorkCentre 6515: Quick use manual (18 pages) , Quick use manual (18 pages) , Installation manual (2 pages) 1 2 Table Of Contents 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 Restart the printer - Click the second Restart Printer button to reset the printer. Hi Team, ", A variety of apps for mobile printing, PANTONE solid color simulation feature, choice of three sets of aftermarket toner cartridges.. How To Reset the Printer to Factory Defaults Product support for: WorkCentre 6515 Article Id: 2065460 | Published: 10/10/2019 Try these solutions Reset the Printer to Factory Defaults Did this help? Your feedback counts! For additional information, refer to, If applicable, contact other users of the printer or your network or system administrator to ensure youare entering the correct password. I have now logged in Ok. To be honest I think I wrote the password down wrongly and when I realised my mistake it did let me back in. I have tried rebooting but that got me no where fast (the portal tells you that you need to reboot). I was setting up Keepass today so I'd have all my sensitive passwords kept away from some other guys in my department. Any jobs currently printing will be lost. Bonus Flashback: March 3, 1969: Apollo 9 launched (Read more HERE.) Reset 802.1X and IPsec . and was challenged. They said the could reset the printer over the Internet via Network Sharing if I had any Windows PCs in the house. Published: 03/11/2021. And if you are out of warrany then that answer might cost you $25. For additional information see the Related Content. All rights reserved. Re Xerox WorkCentre 6515DN MFP Software Version: 1.57.3 Serial Number: 3740252363 I have found I am locked out of the printer admin settings, despite knowing the admin password. It allows you to order supplies for all of your eligible equipment with just a few clicks. There are 2 ways to resolve it that I know if in your situation. If he absolutely does not have the admin password at all, hell need to reset the network defaults, which shouldnt require him tolog in.
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