The sausage were not particularly nice - the bacon tasted nice but was swimming in grease. When I finally plucked up the courage to take my hands off the railing, I realised it actually was quite fun and I would definitely recommend anyone keen to get out on the ice to check it out. The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful. Tools located, plants chosen. Then, just as we finished eating, we were brought two portions of chips free-of-charge. Something went wrong, please try again later. Planters at Bretby Garden Centre, Bretby Lane , Burton upon Trent, DE15 0QS. Their idea of service (given their prices) is woefully lacking, certain staff members need to remember their manners and until they up their game on quality they seriously need to reduce the prices they're charging (10 for Mac n cheese with bacon served with garlic bread???). Note: your question will be posted publicly on the Questions & Answers page. Thank you for taking the time to review our Garden Centre Restaurant. Eggs over cooked, prefer soft runny eggs, chips luke warm and cold by the time I finished meal. Wordfence is a security plugin installed on over 4 million WordPress sites. We've had quite a lot of families already come down to have a go on the ice. Vegetables available limited - just got carrots with Cottage pie. We noticed that many people who arrived after us had already had their food. Sign in. Click to reveal We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. Performance & security by Cloudflare. Christmas is already getting its skates on at Planters in Bretby, with the return of its popular ice rink for another year. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter. We are celebrating over 20 years of our family owned Garden Centre and over 10 Years of our Restaurant, come and see our fantastic Garden centre that has also become a Garden Centre Association "Garden Centre of Excellence" that means we're one of the best Garden Centres in the UK. We shall visit again soon x. Thank you again, we hope to see you soon, The staff at the restaurant at Planters at Bretby have a serious lack of customer service skills. Decaffeinated tea was easily available, at no extra cost. Open until 6:00 PM (Show more) Mon-Sat. Opening times for Plant Nurseries & Garden Centres in Bretby . Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. "We've had regular skaters come to visit and they have said our ice is really good to skate on.". This is the version of our website addressed to speakers of English in the United States. Change opening hours Assortment Annuals Houseplants Perennials View the most recent news articles I will definitely not be returning again and will make sure all my 450 facebook friends know just how bad it is.". I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or mark@plantersatbretby.com. Great garden centre. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. Hopefully, just a bad day. The garden centre's annual real Ice Rink will open on Saturday, October 22. I initially sent the following through to their Facebook page and got a 'give us a ring' response. 2 photos. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Bretby Lane, Burton upon Trent DE15 0QS, England. Then we were asked what we had ordered, so obviously it wasn't already being prepared. It was only just gone 3pm and they're open until at least 5pm. well I'd have thought that was fairly obvious really. "We're really excited to see what else is in store for the rink in the lead up to Christmas.". I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong! I will pass your comments on to the team. Planters at Bretby Ticket Portal Home Branches My Account Search 0 Basket Home Visit our homepage; My Account Manage your details; FAQs Got a question? Soup luke warm sent it back came back with skin on where had been reheated to much The salad was very uninspiring, with no dressing.Hopefully, just a bad day. The salad was sadly very disappointing! I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' One cream slice had become a cream slide. cafe/restaurant was fairly busy. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Interior Plants. Bretby Hall is located at the top of a private road flanked by woodland, lakes and open fields. It started wth having to queue to find out where our booked table was. Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, weve got it. 01283 703355info@plantersatbretby.comhttps://www.plantersgc.com/. Review tags are currently only available for English language reviews. the food we got was freshly made and tasty. Really helpful and friendly staff and I love the new layout x will definitely be visiting again soon now the weather is getting better, Buy Houseplants at The Plant Room in Richmond, Maximize Your Garden's Potential: The Ultimate Guide to Pruning in February, Why Hiring Is Easier Than Buying A Ladder Equipment Or Others Tools. Lovely garden centre in general with a gift shop worthy of a visit. Thank you. Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. This website is using a security service to protect itself from online attacks. Opening hours Reviews Monday09:00 - 18:00 Tuesday09:00 - 18:00 Wednesday09:00 - 18:00 Thursday09:00 - 18:00 Friday09:00 - 18:00 Saturday09:00 - 18:00 Sunday10:30 - 16:30 Are the opening hours incorrect? If you think you have been blocked in error, contact the owner of this site for assistance. The action you just performed triggered the security solution. We have all our meats delivered from a local butcher so I'm shocked to hear you didn'tMore, We stopped here for lunch on our first day, nice sandwiches with plenty of salad and chips on the side, good choice of filling with some unusual but tasty. - and it's a third of the price of Heinz, Consumer group Which? A 2019 highlight reel of the Christmas displays at Planters at Bretby Garden Centre in Bretby, Burton-upon-Trent. Mince pies had hurriedly been put out, with a very good price reduction on those. Cloudflare Ray ID: 7a2ae2586e8e780d Mince pies had hurriedly been put out, with a very good price reduction on those. Open full screen to view more. Husband tried the special, cottage pie, cleared the plate! The tomato although looked cooked was completely raw. Ranked #18 of 30 Quick Bites in Burton upon Trent. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. We always enjoy our visit here, products available and reasonably priced. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. My husband was disgusted with the standard of the breakfast. 7.6 "Nice place to go for a walk, avoid on sunny weekends if taking . The yorkshire pudding was now just a soggy lump, the roast potatoes had turned to rubbery coated mush and to cap it all the whole plate was still only very slightly warm. They dont know how to serve coffee here or serve food properly. Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. well I'd have thought that was fairly obvious really. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! Let us know with the button below. We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvement. Eventually I went up to the kitchen and asked when our food would be really. Yell.com Yell Business. Thanks for the review, we are so pleased you enjoyed the food and our service Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. During our meal a staff member came to the table, while we were still eating, to remove some advert for a musical event that lay on the table beneath the condiments and menus, knocked everything over as she did, which to be honest I thought was really quite ignorant and could/should have waited until after we'd finished and left! Easter chicks in the pet section were adorable. Get set for two weeks of sunshine as temperatures start to soar once more, Sign up to the Derbyshire Live newsletter for free and get the latest stories sent to your inbox, UK's best ketchup named by Which? If you know of any other garden centres or nurseries back open which are not included in the list above, please email newsdesk@derbytelegraph.co.uk with details and we can add them to the list. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Unfortunately I didn't time it!Eventually I went up to the kitchen and asked when our food would be really.After waiting at the entrance for a couple of minutes the food miraculously was ready and was instantly brought to the table. The starters were quick to arrive so quick in fact that the two who had gone to the counter hadn't even got back to the table. Whoever answered the telephone then said to her colleague: "its THAT WOMAN who posted on facebook" at which point I had to hang up as I was so angry at the attitude in that comment.Once I had calmed down I rang back and this time a 'Julie' answered the phone, she claimed she was the 'Manager' however, if that is true then I really think the Ingrams should reconsider who they employ. cake was expensive, what was left of what had been there, many empty uncleared plates and domes. E-mail. Nice gift shop too. with wet runny prawn sauce! The salad was very uninspiring, with no dressing. 10:00 AM-4:30 PM . I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong! more. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. I love black pudding - half a piece on the plate. 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I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' Seasonal items available, including a huge range of LED scenes/vehicles. Planters at Tamworth & Bretby | Planters Garden Centres View this post on Instagram Instagram The garden centre features a Christmas lighting area. Staff very helpful and welcoming. which when you placed on the base on your table identified where you were sitting , this worked very well. We are very sorry to hear your breakfast experience was less than perfect.We would love to resolve this situation and hear a little bit more about your visit. Budding skaters can get onto the ice until January 7. please bretby have it all year round . Also watch out for 2 meals for 15.99 deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. Open now Closes at 18:00 5.0 (1 Rating) Write a review . Call us 01283 703355; Email us info@ . We're back at Planters at Bretby Garden Centre for our final fair of the year and it will be amazing! Fans of the furry creatures can visit the pair in their pen and watch their reindeer antics at close hand until they leave on December 23. **) and continued, inferring that I was lying about the food claiming to have used a probe on the food to make sure it was 75 degrees after I had returned it and she had microwaved it. not something I would have liked to have admitted to in the first place anyway which it might have been when it was in the kitchen but by the time it returned to the table it certainly was still only luke warm on the outside and still cold in them middle, the beef being still as cold as if it had just come out of the fridge, the potatoes now being like rubber (roast potatoes and microwaves really don't go together), but that was irrelevant as the whole meal was now just a mushy microwaved mess and was definitely inedible. the food we got was freshly made and tasty. Service was wonderful. Then we were asked what we had ordered, so obviously it wasn't already being prepared. Planters At Bretby is rated accordingly in the following categories by Tripadvisor travellers: Bretby Lane, Burton upon Trent DE15 0QS England. Well i was totally disgusted by this. The following shows exactly what happened on Mothers Day and is a copy of my post on Facebook:"Have never been so disgusted by the quality of the food, the laziness of the staff and the standard of service at a so called 'restaurant' for many many years.
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