lucy in the sky customer service number lucy in the sky customer service number

As cute as their clothes and accessories are, online stores can also make purchasing a little more nerve-wracking as you don't have the chance to try on the clothes beforehand. Hi Grace, Thanks for your feedback. They are absolutely, THE VERY BEST!!!! Upon receiving your order, we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. -Kate. Contact BT. Annoying, right?! Lucy in the Sky, Inc is committed to ensuring that your privacy is protected. See Profile. I foresee no dress, no money returned and no reply. Why would I need store credit when I already purchased the 3rd dress. I did the Level 2 Customer Service Practitioner course. You may store, print and display the content supplied solely for your own personal use. I know it's still only Nov. 15 but I do not think this dress is coming. Hi Addison, Thanks for your feedback. This is the one Sky contact number constantly referred to as being dedicated to customer service. https://www.lucyinthesky.com/shop/index.php?route=account/login. Here are 8 tips for writing great reviews. Not Available. Shipping was supposed to be 5 business days. Our styles are designed exclusively in Los Angeles. But, not to worrythey charge your credit card as soon as you make the order. Hi Bailey! Hans from Lucy in the Sky was very proactive in getting back to me in a timely manner. Customers have had difficulties with returning items as well as receiving items (plus, they only offer store credit for returns). You can also visit this article for more information on getting support! By placing an order you are offering to purchase a product on and subject to the following terms and conditions. Please email us at resolution@lucyinthesky.email for further assistance. Contacting Sky Thanks for using our online services - if you do still need to contact us, please be aware that wait times may be longer than normal, but be assured we're prioritising calls from customers who've already been online. -Kate. We'd love to find a resolution you can email us at resolution@lucyinthesky.email for further assistance. I messed up my address and they were quick to help and fix my mistake. Check out what 6,872 people have written so far, and share your own experience. Check out what 6,964 people have written so far, and share your own experience. LOVE THIS COMPANY Date of experience: February 23, 2023 Advertisement Rabene 1 review AE 4 days ago Please read the product description of each item carefully before purchasing. Hi Carol, Thanks for your feedback. Tip for consumers:No refunds - only store credit / returns are not free, Hi Natalie, Hi Hailey, Thanks for your feedback. For international purchases with specific credit/debit cards, your bank may charge an international transaction fee. You can call Tata sky Toll-free number- 1800 208 6633 and share your queries with the team.. Write to us at: Customer Service, Lucy in the Sky, Inc. 1200 Wall Street, Floor 2, Los Angeles, CA, 90014.WHAT INFORMATION DO WE SHARE WITH OTHERS? Please email us at resolution@lucyinthesky.email so we can look into your refund. I absolutely love Lucy in the Sky's Customer Service!!! For United States customers, if you log in or create an account via the link below, you will be able to generate a pre-paid USPS return label to return your order. We use dedicated people and clever technology to safeguard our platform. | Read 5,961-5,980 Reviews out of 6,594 - Kate, Hi Chris! We're so sorry to hear that your order had quality issues. I've never encountered an online retailer like this. We are a 100% United States based company registered in California, and we process tens of thousands of orders on a regular basis. I am now out $50 with my only option being to choose another ill-fitting, cheap piece of garbage. Please use the following size guide to help determine your size of clothing. What Is Lucy in the Sky? Now it's scheduled to be sent 4 weeks after it was first supposed to arrive. If you please email us at resolution@lucyinthesky.email we can assist you with a return. Us either! By December they were all expected to arrive, but none of them had even shipped. Unfortunately many people fall for their intentionally obtuse return policy, but from someone who had a valid return, it took over a month to get my refund returned to my credit card, and I only received it then because I reached out to support multiple times. It was nothing like the picture. - Kate. In order to have an account with AfterPay, you must: - Have a valid and verifiable mobile number, -Use a US Mastercard or Visa credit or debit card to make a purchase. Hi Lily, . This is the only time I ever have ordered something online when the seller would only give store credit. For international orders, any taxes or customs fees are the responsibility of the recipient - some international orders may have extra charges which need to be paid to receive your order. They have a great live chat setup and I like that they're always ready to help. I was SHOCKED as the price of this dress after I received it. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. There was an error with the shipping option which meant it would take longer than the date i was shown.The agent was polite and professional and pointed out my mistake on the payment page. . In order to contract with www.lucyinthesky.com, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. After using the chat feature, I found out that they wanted me to cancel my order for one of the dresses and give me store credit for it (not even a refund to my original form of payment) I was understanding, because they told me that the other dress that I ordered was on its way in the next 2 to 4 weeks. My daughter had 10 other friends that never received dresses for homecoming eitherorder months in advance.the one friend that did receive dress it looked nothing like pictures and was completely see thru and had a hole in side stitching. We ship from Los Angeles, and most orders do go out within 2 days, some up to 10 business days. If you choose to cancel your order and you have already paid for the goods, you will receive a store credit for the same value if it is within our shipping policy as outlined on our website; or with the option of either store credit or original payment refund, in the case of any shipping errors or similar situations. They have such cute styles, but the clothing quality is so bad. We want to make sure this is refunded immediately. Thanks for your feedback. Don't waste your time or money, just go somewhere else! If the initial address provided was incorrect, your package will be processed as returned to sender by our returns team. If your order has styles which are all with a 'Delivered By' shipping timeframe, you will see an express shipping option at the checkout. Alternatively, you can attempt to place the order with a different card or try again later. Lucy Harley-McKeown; Jessica Clark; . Your use of the Linked Sites will be subject to the terms of use and service contained within each such site. WHEN SHOULD I EXPECT TO RECEIVE MY STORE CREDIT? This privacy policy sets out how Lucy in the Sky, Inc. uses and protects any information that you give Lucy in the Sky, Inc when you use this website. Not to mention that the slip underneath hardly covers anything. Key Employees of Lucy In The SKY. If you placed an order without an account, you can use the same email to create an account to access your return label. We do our best to make it transparent as we do indicate them on our FAQ and on every individual dress page. I was never updated or contacted. The cost of foreign products and services may fluctuate. I would never hesitate to order again given this fabulous experience I just had, Casandra M was extremely helpful and quick! -Kate. If you have any order issues, please reach out at shop@lucyinthesky.emailor via Live Chat during business hours (8:00-4:30 Pacific Time, Mon-Fri, excluding U.S Public Holidays). All of our payments, both directly through PayPal and via the Credit/Debit Card option, are securely processed by PayPal's PayFlow payment gateway. If you still cannot locate it, you may have entered your email incorrectly - reach out to us at shop@lucyinthesky.emailor via Live Chat during business hours and we will resend you your confirmation. How often does the website restock? I DO NOT RECOMMEND THIS COMPANY! You can check out our return policy at http://www.lucyinthesky.com/shop/help as well as each individual product page under the Payment and Return Policy section. Daughter bought a dress for homecoming from this site. You will receive your tracking number once your style/s have been shipped. You must not establish a link from any website that is not owned by you. After waiting since November, I feel as though I should be compensated for this order because of what a negative experience I have had. We also ensure all reviews are published without moderation. Overnight orders shipped Friday will be delivered Monday. Casandra is literally the best person everI was struggling on how to figure out my store credit because I couldn't find the email but she merged my credits for me and helped me get my money back!! -Kate. They're all photographed wearing size Small. There are thousands other options. Hi KM, 1860 500 6633 is Tata Sky WhatsApp customer care number. Depending at which stage your order is at, we may be able to adjust it accordingly. I've lost $120 to Lucy In the Sky and received nothing. If you're having problems with your Sky/ Yahoo email account, then phone us on 03442 411 653 for help. We're sorry to hear that you had issues with your order. Please email us at resolution@lucyinthesky.email so we can look into your refund for you. Feel free to reach out to us at resolution@lucyinthesky.email if you have any other questions:) They just keep everyone's money, don't send anything. But, things are not as they seem on the surface and Gene and his two buddies discover her story is a sham. Lost or stolen. We may contract with other companies to provide certain services, includingcredit card processing, shipping, name and address verification, email distribution, market research and promotions management. They charge so much and the quality is so bad. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? The average timeframe is about 2 weeks all together, though can be longer or shorter, depending on processing time and potential customs delays:) Please note that we do pay for all shipping and delivery costs; but for international orders, taxes and/or duty fees may be charged on delivery of the order by your local government. This Privacy Policy Statement only covers our Website and does not cover any other website. CAN I EXCHANGE MY ITEM FOR SOMETHING ELSE? We're so sorry about the delayed style. , over 6 weeks. Tip for consumers:Plan on either ordering 6+ months in advance, or just dont order from them. I never got any notification from them that my dresses would be late or anything. Lucy In The Sky Midi Dress - Black - Alice. Hi Melissa, Great experience :). Products used:We havent received the products, Hi Jessica! The first time it was cancelled altogether. We're so sorry to hear about the order. Do you agree with Lucy in the Sky's 4-star rating? You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. -Kate. We have no idea when the dress will arrive or if it will arrive on time. United States orders are shipped with USPS and International orders are shipped with FedEx; express orders are shipped with FedEx, Monday to Friday. We may contract with other. Unfortunately, we are not selling our styles to other retailers at this time. Hi Teagan, Thanks for your feedback. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please let us know if we can help any further. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Tip for consumers:Absolutely no refunds unless it arrived damaged. My daughter has an event Nov. 19. I'm so frustrated because they don't have a phone number. Our business hours are 8am to 4:30pm Pacific Time, Monday to Friday, excluding U.S Public Holidays. It goes against our guidelines to offer incentives for reviews. BROADBAND. Despite several attempts via emails, and a complaint to the BBB, my request for a refund has remained unanswered. The woman who emailed me back gave no explanation to why my dresses didn't come and only told me that she cancelled my order. If you need specific product measurements or have further questions, please email us at. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. By placing an order you are offering to purchase a product on and subject to the following terms and conditions. Please email us at resolution@lucyinthesky.email so we can assist you further. Please use the following size guide to help determine your size of clothing. In the unfortunate situation that a style is faulty or any other similar issues, we we would give you the option of store credit, an original payment refund or the reimbursement of any repair costs. Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites.