palo alto saml sso authentication failed for user

After authentication, the PA provides me with: SSO Response Status Status: N/A Message: Empty SSO relaystate I've tried configuring the relay state in Okta based upon information from several forum posts, online documentation about the relaystate parameter, and a "relaystate" . This issue cannot be exploited if the 'Validate Identity Provider Certificate' option is enabled (checked) in the SAML Identity Provider Server Profile. The log shows that it's failing while validating the signature of SAML. SAML single-sign-on failed, . username: entered "john_doe@abc.com" != returned "John_Doe@abc.com" from IdP "http://www.okta.com/xxxx", SSO Setup Guides: Login Error Codes by SSO Type. Reason: SAML web single-sign-on failed. In this section, you configure and test Azure AD single sign-on with Palo Alto Networks - Admin UI based on a test user called B.Simon. We have imported the SAML Metadata XML into SAML identity provider in PA. Authentication Failed Please contact the administrator for further assistance Error code: -1 When I go to GP. Click on Test this application in Azure portal. g. Select the All check box, or select the users and groups that can authenticate with this profile. Select the SAML Authentication profile that you created in the Authentication Profile window(for example, AzureSAML_Admin_AuthProfile). Select the Device tab. Select SAML-based Sign-on from the Mode dropdown. To check whether SAML authentication is enabled on a firewall, see the configuration under Device > Server Profiles > SAML Identity Provider. To eliminate unauthorized sessions on GlobalProtect portals and gateways, Prisma Access managed through Panorama, change the certificate used to encrypt and decrypt the Authentication Override cookie on the GlobalProtect portal and gateways using the Panorama or firewall web interface. No. Details of all actions required before and after upgrading PAN-OS are available in https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXK. The log shows that it's failing while validating the signature of SAML. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClizCAC. 04:50 PM When Security Assertion Markup Language (SAML) authentication is enabled and the 'Validate Identity Provider Certificate' option is disabled (unchecked), improper verification of signatures in PAN-OS SAML authentication enables an unauthenticated network-based attacker to access protected resources. Any advice/suggestions on what to do here? Step 1 - Verify what username format is expected on the SP side. Main Menu. In the Setup pane, select the Management tab and then, under Authentication Settings, select the Settings ("gear") button. On the Select a single sign-on method page, select SAML. If you are interested in finding out more about our services, feel free to contact us right away! Reason: User is not in allowlist. In the left pane, select SAML Identity Provider, and then select Import to import the metadata file. Identity Provider and collect setup information provided. We are on PAN-OS 8.0.6 and have GlobalProtect and SAML w/ Okta setup. The button appears next to the replies on topics youve started. In the left pane, select SAML Identity Provider, and then select the SAML Identity Provider Profile (for example, AzureAD Admin UI) that you created in the preceding step. Your business came highly recommended, and I am glad that I found you! Since you are hitting the ACS URL it would appear that the firewall is sending the request, but it isn't getting anything back from Okta. In the worst case, this is a critical severity vulnerability with a CVSS Base Score of 10.0 (CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:H/A:N). Enable User- and Group-Based Policy. This issue is applicable only where SAML authentication is enabled and the 'Validate Identity Provider Certificate' option is disabled (unchecked) in the SAML Identity Provider Server Profile. Step 1. How Do I Enable Third-Party IDP Palo Alto Networks - Admin UI supports just-in-time user provisioning. https://docs.paloaltonetworks.com/pan-os/9-1/pan-os-admin/authentication/configure-saml-authentication. No evidence of active exploitation has been identified as of this time. Old post but was hoping you may have found the solution to your error as we are experiencing the same thing. ", Created On04/01/21 19:06 PM - Last Modified09/28/21 02:56 AM, SSO Response Status Click Accept as Solution to acknowledge that the answer to your question has been provided. Note: If global protect is configured on port 443, then the admin UI moves to port 4443. This plugin helped me a lot while trouble shooting some SAML related authentication topics. By continuing to browse this site, you acknowledge the use of cookies. On the web client, we got this error: "Authentication failed Error code -1" with "/SAML20/SP/ACS" appended to the URL of the VPN site (after successfully authenticating with Okta. Configure SaaS Security on your SAML Identity Provider. This issue affects PAN-OS 9.1 versions earlier than PAN-OS 9.1.3; PAN-OS 9.0 versions earlier than PAN-OS 9.0.9; PAN-OS 8.1 versions earlier than PAN-OS 8.1.15, and all versions of PAN-OS 8.0 (EOL). 06-06-2020 Configure Kerberos Single Sign-On. Reason: SAML web single-sign-on failed. What makes Hunting Pest Services stand out from any other pest services provider is not only the quality of the results we deliver but also our versatility. Refer to this article for configuring Authentication override cookies: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXy. Learn more about Microsoft 365 wizards. Recently switched from LDAP to SAML authentication for GlobalProtect, and enabled SSO as well. July 17, 2019, this topic does not apply to you and the SaaS Security with PAN-OS 8.0.13 and GP 4.1.8. In the SAML Identify Provider Server Profile Import window, do the following: a. If communicate comes back okay you should really contact TAC and have them verify your configuration and work with you to ensure that everything is working okay. This website uses cookies essential to its operation, for analytics, and for personalized content. Go to the Identifier or Reply URL textbox, under the Domain and URLs section. Enter a Profile Name. There are three ways to know the supported patterns for the application: your GlobalProtect or Prisma Access remote . auth profile ' Google-Cloud-Identity ', vsys 'vsys1', server profile 'G-Sui Environment PAN-OS 8.0.x version PA-200 Google Idp Cause The timestamp in Firewall must be synced with the time in Idp server Resolution Enable NTP server in Firewall Attachments Other users also viewed: Actions Print Attachments This information was found in this link: Step 1 - Verify what username format is expected on the SP side. So initial authentication works fine. the following message displays. The error message is received as follows. "You can verify what username the Okta application is sending by navigating to the application's "Assignments" tab and clicking the pencil icon next to an affected user. Version 11.0; Version 10.2; . Azure cert imports automatically and is valid. mobile homes for sale in post falls, idaho; worst prisons in new jersey; Reason: User is not in allowlist. ACC Network Activity Source/Destination Regions (Leveraging the Global Filter feature), GlobalProtect Logs (PAN-OS 9.1.0 and above). After App is added successfully> Click on Single Sign-on Step 5. auth pr 01-31-2020 For single sign-on to work, a link relationship between an Azure AD user and the related user in Palo Alto Networks - Admin UI needs to be established. Duo authentication for Palo Alto SSO supports GlobalProtect clients via SAML 2.0 authentication only. To enable administrators to use SAML SSO by using Azure, select Device > Setup. On the Set up Palo Alto Networks - Admin UI section, copy the appropriate URL(s) as per your requirement. The Name value, shown above as adminrole, should be the same value as the Admin role attribute, which is configured in step 12 of the Configure Palo Alto Networks - Admin UI SSO section. Configure SAML Authentication. Can SAML Azure be used in an authentication sequence? (SP: "Global Protect"), (Client IP: 70.131.60.24), (vsys: shared), (authd id: 6705119835185905969), (user: john.doe@here.com)' ). Step 2 - Verify what username Okta is sending in the assertion. This website uses cookies essential to its operation, for analytics, and for personalized content. Save the SaaS Security configuration for your chosen This topic describes how to configure OneLogin to provide SSO for Palo Alto Networks using SAML. The administrator role name should match the SAML Admin Role attribute name that was sent by the Identity Provider. If you do not know You can be sure that our Claremont, CA business will provide you with the quality and long-lasting results you are looking for! Configure Palo Alto Networks - Admin UI SSO Open the Palo Alto Networks Firewall Admin UI as an administrator in a new window. Important: Ensure that the signing certificate for your SAML Identity Provider is configured as the 'Identity Provider Certificate' before you upgrade to a fixed version to ensure that your users can continue to authenticate successfully. Open the Palo Alto Networks Firewall Admin UI as an administrator in a new window. As far as changes, would I be able to load configuration from old backup onto the newer OS to override any of those changes if there were any security changes for example? XML metadata file is azure was using inactive cert. Many popular IdPs generate self-signed IdP certificates by default and the 'Validate Identity Provider Certificate' option cannot be enabled. c. In the IdP Server Profile drop-down list, select the appropriate SAML Identity Provider Server profile (for example, AzureAD Admin UI). You The client would just loop through Okta sending MFA prompts. In the Identifier box, type a URL using the following pattern: To commit the configuration, select Commit. Any unusual usernames or source IP addresses in the logs are indicators of a compromise. Palo Alto Networks thanks Salman Khan from the Cyber Risk and Resilience Team and Cameron Duck from the Identity Services Team at Monash University for discovering and reporting this issue. Instructions to configure a CA-issued certificate on IdPs are available at https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u0000008UXP. In the SAML Identity Provider Server Profile window, do the following: a. Search for Palo Alto and select Palo Alto Global Protect Step 3.Click ADD to add the app Step 4. Followed the document below but getting error: SAML SSO authentication failed for user. This certificate can be signed by an internal enterprise CA, the CA on the PAN-OS, or a public CA. on SaaS Security. Recently setup SAML auth to OKTA using the following; https://saml-doc.okta.com/SAML_Docs/How-to-Configure-SAML-2.0-for-Palo-Alto-Networks-GlobalProtect.html. In early March, the Customer Support Portal is introducing an improved Get Help journey. Our professional rodent controlwill surely provide you with the results you are looking for. 1) Uncheck 'Validate Identity Provider Certificate,' and 'Sign SAML Message to IDP' on the Device -> Server Profiles -> SAML Identity Provider.2) Set to 'None' in 'Certificate for Signing Requests' and 'Certificate Profile' on the Device -> Authentication Profile -> authentication profile you configured for Azure SAML. In the Profile Name box, provide a name (for example, AzureAD Admin UI). I am having the same issue as well. PA. system log shows sam authentic error. We have imported the SAML Metadata XML into SAML identity provider in PA. Click Accept as Solution to acknowledge that the answer to your question has been provided. These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole! https:///php/login.php. Gophers and other rodents can prove to be a real nuisance for open sporting fields, and if you want to have an undisturbed game or event, our specialists will make sure that everything is OK. To clear any unauthorized user sessions in Captive Portal take the following steps: For all the IPs returned, run these two commands to clear the users: PAN-OS 8.0 is end-of-life (as of October 31, 2019) and is no longer covered by our Product Security Assurance policies. The attacker must have network access to the vulnerable server to exploit this vulnerability. From the left pane in the Azure portal, select, If you are expecting a role to be assigned to the users, you can select it from the. Learn how to enforce session control with Microsoft Defender for Cloud Apps. Until an upgrade can be performed, applying both these mitigations (a) and (b) eliminates the configuration required for exposure to this vulnerability: (a) Ensure that the 'Identity Provider Certificate' is configured. GP Client 4.1.13-2 and 5.0.7-2 (testing), Attempting to use Azure SAML authentication. Downloads Portal config and can select between the gateways using Cookie. The changes are based on direct customer feedback enabling users to navigate based on intents: Product Configuration, Administrative Tasks, Education and Certification, and Resolve an Issue, Please contact the administrator for further assistance, Copyright 2007 - 2023 - Palo Alto Networks, Enterprise Data Loss Prevention Discussions, Prisma Access for MSPs and Distributed Enterprises Discussions, Prisma Access Cloud Management Discussions, Prisma Access for MSPs and Distributed Enterprises.