No more black screen! does not work if a change in weather example snow or cold, If the fire stick does not work in Canada with our winters, then please do not sell it here. 10:30 AM I have the same problem with stv player not working, I access the stv player via the internet page on the TV and everything works fine. Now I turn it on and nothing happens its just a black screen. It doesn't matter if I use the iptv Smarters app, or any iptvs Smarters branded app, when I'm clicking through channels , it just decides to not connect to a stream any more. Scroll through the list of widgets until you reach one labeled My Fire TV. No issues until about a month ago. How do we get them to do that? Ive done everything still not working.. fed up. Looking forward to receiving my new ROKU stick in 2 days. Not sure what to do now. TV and internet working fine. TV thinks my Roku is an Apple TV - how to change? Robin, do you like your new Roku stick? Im having the same issue as of 2023 fire stick is not loading. Hi Rachel, our STV Player+ service is not currently available on Firestick - it is on Mobiles, Tablets, Web, Roku, Now, Samsung TVs, Sky Glass and Apple TV currently. The Self Diagnosis is greyed out one the latest version of software ? Poor fire stick device. The Amazon Firestick is a great device that makes watching stuff from pretty much any streaming platform right to your TV a breeze. Because frankly I dont trust that buying a new remote is going to fix the problem. . Check your TVs HDMI input. Go to Home > Settings > Support > About This TV. If I select VLC as a player, it's flawless. I have deleted apps and still screen is interrupted with not enough storage. Eventually I will get the frown cloud. Copyright 1995-2023 All Rights Reserved. Now wont initialize no matter what is done. I wont buy a new one as all of my tvs, are now smart, but, I absolutely LOVE my firestick bc I simply say a movie, and poof, there it is. I just bought a brand new one and tried setting it up on 2/25. I tried the fire stick on 2 other TVs and it worked perfectly fine. Keep checking back for updates from editors whenever there is a verified TV player outage going on. Enter the following fields; first name, last name, create a password, date of birth, It kept rebooting due to storage issue. The primary way youll want to interact with your Fire TV Stick is with the included Amazon remote. I tried everything abov. Changed batteries but when buttons pushed nothing happend, Same here remote wont connect at all no wb, Mine isnt either worked great last night now nothing wont even turn on. If youre having buffering issues with your Firestick, there are a few things you can do to hopefully improve the connection. None of the issues anymore version 14 solved all issues for me, Amazon sucks, they are making sure our fire stick dont work I think we should stop dealing with amazon all together with everything else, My screen is completely black. Who needs to be held accountable? Help? Piece of crap, This has just happened to me, I woke up from a nap to find it doing this, My fire stick just so shows fire TV all day and all night cant get it to boot up. So obviously the fire stick as a whole is having major issues. Restart Your Fire Stick One highly effective method to fix many issues with your Fire Stick is to reboot your stick. Have you had many issues with your Fire TV Stick? Plus watch STV and catch-up on missed shows (if you live in our broadcast area) Step 1: There are a few devices that do not support screen mirroring with Fire TV. 11-01-2022 Best answer as I tried everything else and this is what worked for me! From the Network tab of the settings menu, you can either press the play/pause button to check the network status or the menu button to forget the network. Find out about all things STV Player - including our iOS and Android Apps, Web site, Set top boxes and Smart TVs. 06:11 PM If youre looking for a blanket answer for how to fix an issue with your Firestick, the best course of action is to restart the device, either in the settings or with the remote as described below. If so, follow these steps: Step 1: Download the Fire TV app for Apple or Android. I like the firestick options much better but it will not load. There are additional tips for fixing the Disney Plus and Paramount Plus Fire Stick apps when they stop working correctly. Ive done everything unplugged the power from the stick, rebooted my wifi 3 times. This is making me consider switching to Roku after being with Fire Stick for 5 yrs! Same problems with mineit was working just fine three days ago, then I went to turn it on in the afternoon and nothing. Also, although the lasers are very bright, a proximity sensor will keep you safe from any potential (but unlikely) issues. I can click onto a program I want to watch and it shows the arrow but then the blue circle for streaming appears and nothing happens. Right John! Step 3: Check to make sure that the Fire TV Sticks power source is plugged in properly. Some users reported that BBC iPlayer not working is caused by the incorrect system time. Hi I have this same problem did you get yours working if so how did you do it thanks, Same problem 2,14. This will require you to go through the entire setup process again and potentially reinstall any Fire Stick channels or apps you had but it will have the best chance of fixing any stubborn issues. Prior to trying to watch the mentioned program the fire stick worked fine! Well it sounds like everyone is having the same problems that Im experiencing all its doing is rebooting and it has fresh batteries, very Very frustrating, wish someone could help me fix this problem. Step 6: Reinsert your remotes batteries. Scroll to the right and select the option that says My Fire TV. If your remote is using fresh batteries and the restart command isnt working, then you can restart the device by simply unplugging it and letting it sit for about a minute before plugging it back in. Search our help centre for help with out web site, Mobile apps or TV apps. I have the perfect fix, have had nothing but problems with fire stick, switched to roku, life is good. postcode and select your marketing preferenceand then click join STV. @Maz6 Unfortunately not now compatible with your model but other options for viewing including external devices as explained in the article I posted earlier. I want a refund! Im so frustrated, considering going back to cable instead of streaming. It takes me a good 5 minutes to turn on my tv. So Ive been reading about Roku. Im in UK. If you continue to use our Services without changing your settings, we'll assume you're ok with this. Enter the following fields; first name, last name, create a password, date of birth, May have something to do with updating the phone to Android 12? Changing HDMI port and batteries did not help. Home page takes forever to load and once it does, the apps wont load after you select them. It does load, the adverts before your selected programme do play after taking a long time to load and with lots of buffering but the programme itself no longer plays and eventually it just times out? Today's tech news, curated and condensed for your inbox. Give us your status below and tell us what is happening. There is sound on start-up when Fire Stick first appears on-screen, but not after that. My remote will not change to any other channel. Step 2: Scroll to the bottom of the menu and select Restart. It's important to note that resetting your device will clear out all settings and personalization, returning it to the way it was when it first came out of the box. Ive had my voice searching capable firestick for about 12 years now, and , it has always worked amazingly. Im so tired of this! Connect to the same Wi-Fi connection with your smartphone or another smart device to see if its working. After 1 month without being able to do anything, and two weeks since a tech said theyd get back to me, but didnt have a solution, I am demanding credit for the month and programs paid for, and a new system. From there, click the 'Settings' icon followed by 'All Settings'. Is this what yours was doing? Did our solutions help you get past the problem? If your Firestick is completely unresponsive, then you can restart it by unplugging it, leaving it for about 10 seconds, then plugging it back in and allowing it to boot up. I am fed up. Check your TV's HDMI input. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. Also get buffering, no internet collection, apps not working. Me too!! It wont even let me look at the networks. Finally, the nuclear option. Please try again later. Same problem. I have the same issue. I have compared it with Roku, and Firestick does not work as well. The first time I unplugged and replugged it in it let me get to the set up and then just wouldnt connect to wi-fi but now after resetting the router and trying it on another tv (where another fire stick is working fine) I cant get past this screen. First, you can uninstall and reinstall the app; then, try restarting the device. Step 3: Open the Fire TV app and select an available device . This Bluetooth connection increases the bandwidth between the two devices which makes the Alexa voice control possible. Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks. A Fire Stick not connecting to Wi-Fi is a common cause of apps and content not loading properly. Mine has been acting up since it updated on Monday, June 27th. I have an issue, I have lost my original controler, and I cant even connect my controller because: 1, My fire stick is not configured, he appear on the page where i need to create an account 2: the controller still not want to be paired to go on the menu, My fire stick doesnt work at all I see Amazon comes up I See Fire TV comes up thats it it just keep roaming. Not sure what Fire TV device is right for you? If your Fire Stick is not connecting to the internet while using a specific app, switch to another app to see if the problem is app-specific. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2007-2023 Cloudwards.net - We are a professional review site that receives compensation from the companies whose products we review. If you are not registered, you will now need to fill in the STV Player registration form. Product features. 07:39 PM Your settings should be accessible after you reset the device. Check your Fire Stick cast setup. My trouble with 2.4 Mhz wifi has been fixed moving radio channel from 11 to 6 in the router. One tech said this is a common problem , another said it is rare! Is TV Player down on Saturday March 4, 2023 and not working for you? It is very convenient having tested . It wont restart holding select key and pause button, i changed batteries (although its a new remote), I unplugged, it wont stay on long enough to allow me to reset it. The technical storage or access that is used exclusively for anonymous statistical purposes. I need a factory reset asap. How do I link my smart TV to the STV Player? Firestick worked fine then next day it didnt. my firestick is 6 months old and has stopped working, Ive tried everything. I unplugged the Firestick and my WiFi but it still wont work right. You may need to re-pair your app remote with your Fire TV Stick if it is not responding. My Roku TVs (3) never give me issues. Step 2: Release the buttons and wait 60 seconds before continuing. 17-06-2022 when i put my 4k max factory default it goes back to main screen, it wont let me do it. Copyright 2007-2020 STV. Siftware T-MSMDUEC 1372.2, B6970101/070204, BT-S, 13-01-2021 I agree, starting early January, two Echo dots and one fire tv and one firestick all stopped working the same time the same day, and same as you i tried everything, appeasing Amazon reps, knowing everything they suggested wasnt going to work because i had already tried every damn thing suggested., Alexa is having understanding me right now, and three months later she still is, my correct password is apparently wrong and fire tv will not log in to Amazon, producing a tv screen picture that moves left to right constantly, re registering is failing every time, after 3 hrs on Amazon rep tells me my device must be broken, what all four of them same day, no worries she offered me 15% trade in for brand new, not a damn chance, as i know i would have the same issue with new devices. Mine started this same thing yesterday. Any advice be helpful. If possible, power your Fire Stick by plugging it directly into a power socket on your wall, not into your TV, another device, or through an adapter or surge protector. If you need assistance, please feel free to follow our guide on setting up an Amazon Fire TV Stick for the first time. Its also recommended to make sure youre using the included power adapter and power cord. Fire stick is optimizing system storage & applications but never return to the normal menu. Doesnt even give me a menu to select from. 01:55 PM Pretty frustrating, can anyone help please? 17-06-2022 So frustrating!! The following message is shown if your device is unable to use the STV Player app. My fire tv asks for registration after several days being registered. I an only get a flashing screen. In this part of the settings, youll see an option to Enable Display Mirroring. While many devices should be able to mirror your Fire TV even without this mode enabled, turning this on will make it easier for other devices to find your Fire TV. After, navigate to the App & games section to install your application again. This Disney Plus deal ends on Monday lock it in while you can, The best TVs of 2023: our favorites from Samsung, LG, Sony, and more, I saw Sonys 2023 TVs, and I think this model might be the best TV of the year. Monty.I did this and it totally fixed the problem on both my firesticks. This is not an Amazon problem. If you are still unable to fix your device or need a bit of help, we recommend that you reach out to the folks at Amazon for additional support. Tried few of the suggestions and none of them worked, My fire stick keeps on restarting on its own, dont know what else to do and I think Ive tried everything, My fire stick came up on the screen and said installing software but it wont install it it goes halfway through the Amazon screen comes up it goes off and goes back to the installation but its not installing anything and I cant go anywhere I cant get it off the installing. Be sure you're close enough to the TV and there are no obstructions. Time Machine vs Arq vs Duplicati vs Cloudberry Backup. I kind of thought that was the reason because it worked perfectly fine when there was no snow! Copyright 2007-2020 STV. Free for everyone in the UK. Is it from the weather??!!! You could unplug modem, router and stick for about a minute or so, and then plug back up, see if that does any good. A Fire Stick having a black screen or not displaying any image is often the result of selecting the wrong HDMI input on the TV. Its unlikely that they arent compatible since the Firestick can use almost all 5 GHz and 2.4 GHz networks, but very old routers might have a problem connecting. Remote works, TV works, internet works, but it was slow and sluggish, didnt want to obey commands from the remote. Mine is just showing a black screen and amazon, so what is the answer? I cant get past the reboot it just goes on and on with the four dots, Ive tried everything but it has been unused for a few weeks does that make a difference? Step 3: Select Restart to confirm the action. Some other matches also will be available free on Apple TV the weekends of March 4 and March 11. The Best Amazon Drive Alternative in 2023: Where to Move Your Data Before the Shutdown? Step 4: The same idea goes if you are using an A/V receiver make sure you are on the correct input, or try plugging the Fire TV Stick directly into the television to see if the receiver might be causing the problem. The Amazon Firestick is a great device, but like all electronics, it sometimes has its issues. Here are some of the best solutions listed, from easiest and quickest to more complex and time-consuming. This is now my 3rd broken firestick in about 6ish years. We are independently owned and the opinions expressed here are our own. My fire stick worked fine just yesterday but today it was stuck on black screen. After 10 seconds I get a rapid flashing green light on my remote but no connection or download on my TV. No matter what your favorite media streaming service might be, youll need a way of getting the latest episode of The Umbrella Academy or The Boysto your television. I cant figure out why. The other, doesnt respond 80% of the time. I think I did all the fixes aboveunplugged firestick, rebooted router, turned off tv and turned back on, pushed the two buttons on the remote changed batteriesno change. If your Fire Stick turns on by itself, you need to disable HDMI-CEC. Was watching TV when suddenly the fireTV logo came on and wont boot up. Help. Unplugged and reset router. is it possible to download it to Firestick for example? Mine doing same thingblack screen with white amazon logo. We are aware some users are being directed to the Personal Details page after signing in or clicking on content. There will be a confirmation screen on the website and youll be automatically signed into the STV Player on your TV. If you dont want to use the physical Fire TV remote to control your setup, you can also use the Fire TV app. There does appear to be an update to your TV to version 1374.0. The Fire Stick not working black screen problem can be frustrating, but theres often a straightforward solution that can fix it. Mine worked beautiful until today. If your Fire Stick turns off by itself, there's likely a glitch. Delete the Fire Stick app and reinstall it, use your smartphone as a remote control for Fire Stick. 09-01-2021 Mine arrived yesterday and is stuck Downloading the latest software. Step 3: Attempt to reboot your modem or router to solve your internet connection problem. Experiencing this on three different tv models and brand new fire sticks on two of them. The device will shut down and restart, and you should see the Fire TV logo appear as it reboots. If the video keeps buffering, first reboot your device. Did you figure out how to fix the issue, My firestick only comes on Saying Firestick. You can either connect the Firestick directly to your TV or use the short included HDMI cable if you need more space. If you notice a delay between the sound and picture, go to Settings > Display and Sounds > Audio > AV Sync Tuning. The final solution you can try if things are still loading slowly is to try and position the Firestick and your router as close as possible, and to remove any obstructions between the Firestick and the router. 17-06-2022 I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions. Usually, the easiest way to do this is to unplug the router, let it sit for about a minute, and then plug it back in and wait for it to go through its boot-up process. Click on the Join STV/Sign in button. All rights reserved. Either China or Russia. 17-06-2022 It will go to Home Screen and then restarts. Ive tried everything as well. Will not purchase again. Depending on the Fire TV device, that includes streaming movies and shows from Netflix and Amazon Prime Video, podcasts, audiobooks, Alexa voice feedback, system sounds, and audio from local TV networks. Amazon need to fix it dont they. in, Thanks James 4578 Guess Ill just have to do without on this telly. https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/. New 4k fire stick and it keeps going to the restart screen. Very cold and a lot of snow here in PA!!! This can be found at the bottom of the my Fire TV tab of the settings and will completely reset the Amazon Fire Stick. All of these are very helpful if you can get the firestick to do anything except constantly reboot. Thats the only way we can improve. There is differently a glitch with the STV player and the samsung software. Help my tv screen now only show tvfire and nothing else remote no longer working. Step 8: Within 60 seconds, the remote should reconnect with your Fire TV Stick. There shouldnt be any storage issues! Same on screen, but cant get past black screen. Once youve allowed your router to restart, run a speed test on another device thats connected to your WiFi and see if the results are what they should be. 1000s of hours of shows available only in the app. I noticed the difference during that change too. If you find yourself unable to connect to Wi-Fi or get stuck at the Fire TV boot logo, weve got a solution for you.
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