- the US AXS on twitter are super responsive but unfortunately they have no access to help UK clients. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. I figured this out all on my own no thanks to their support team. Yes there is an option for reset the password, but whats the point when you are competing with other fans to get ticket, so obviously I lose the best seat as well as the regular seat. Anyone else's tickets disappear off of AXS? Our 2022 Transparency Report has landed NOT RECEIVED MY TICKETS FOR TONIGHT Apparently lots of people are having problems with the App. I can see my tickets, but I don't see a way to print them. Later it logged me out and I logged right back in. Not true! Reply from AXS USA. Tap for tickets to see the artists and teams you love. or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. Have had a variety of other problems in the past, particularly with tickets not displaying. Is it Legit? The revoked ticket would not scan properly at the venue, so we had to wait while the box office tried to figure out what the issue wasthey were able to print a paper ticket somehow (Im guessing they somehow made a new barcode? I will not be using AXSTickets again, its not worth it. Never use this service again. Getting Started What is AXS Mobile ID? See all 9 articles Ticket Order Help When I've bought tickets from AXS before they took a few days to show up in my events. I understand theres a pandemic going on, and Ive tried being patient for weeks now. The people on the chat don't give a monkey and the enquiry you send never gets answered anymore. I went to Axs .com on my iMac and logged in, I made the transfer successfully and the ticket appeared on my wife's phone in the Axs app. The AXS live chat recommended I call customer support, but I gave up after being on hold for an hour. My deepest desire is that everyone who had a hand in building this crummy experience steps on a Lego. Le march auto neuf entre 100 000 euros et 200 000 euros : dcouvrez les modles possibles. I am so sad and frustrated. Date of experience: March 02, 2023. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Their website did not inform me I would be charged $25 for this service. So far, my experience has been seamless. Ugh! I followed the directions of creating a AXS account via the email address that they sent me the email. If they have a 2* rating, why did you sell through them? For more information, see the developers privacy policy. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. What no Maybe try selling them somewhere else then transferring them? The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. stephenpooleyDecember 9, 2014 in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only). I downloaded AXSTickets and followed all directs (which appears some people cant follow here then complain bc they did not follow them), bought the tickets, confirmed my account and they were sent legit within a few minutes. I do have te pending charges too, how did you contact them? Then AXSTickets froze, so I killed and restarted it. Second, AXSTickets doesnt have a history of the event. Let me first say that the employee we talked with was polite and kind and tried very hard to assist us. Tickets for Wed 22nd March 2023 at The O2 London. It's all a fan needs, all in one app. Tickets go on sale to the general public Friday, 3/10 at 10 am local time. Thanks!. This is the second time I had to deal with AXS and both times I had bad experience. It seems like nothing on AXSTickets worked! Im going to recommend Red Rocks find another ticket vendor! I show up to the event very early, just in case, and no one at the venue said anything. Select the issue you are having below and provide feedback to AXS Tickets. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. AWFUL!! We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. I contacted the support team and they keep repeating theirselves, and when I went back on AXSTickets to check the money was back in my sales balance and my bank account was removed. AXS Ticketing is our ticketing platform with key features that will enhance the ticket purchasing experience. Once your AXS Mobile ID tickets have been released to the app please follow the below steps to view your tickets. DON'T DO IT! My account w AXS shows The second time around, my experience was even WORSE - I purchased 2 tickets for Joseph Prince in Dallas for Oct 2019 for a total $42+ dollars and then could Not attend. BAKERSFIELD, Calif. (KERO) Tickets are available for the Bakersfield City Ballet's production of "Swan Lake" at the Historic Bakersfield Fox Theater. AXSTickets communications are confusing. Many mails, all saying I had to click on "Your events", to get my ticket. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. Ainsi faites des conomies sur le cot ou la dure de votre voyage, en trouvant le trajet Aix-en-Provence Saint-Maximin-la-Sainte-Baume adapt vos besoins. Press J to jump to the feed. But yeah Im NEVER using them again What happened to you? Glitchy, redundant and worthless app that doesnt work if you are WiFi or VPN. No content will load on the Iphone App. This is a prime example of a product team who was so focused on an app, they failed to connect account across any other platform or device. DISCOVER GREAT EVENTSTheres so much to see. I am in some kind of anxiety, that the App could not work on the D day.. Bonne chance tous.. . Thats why I download AXSTickets to help me to keep sign in. Ordered tickets from stubhub was told they'd be in my Axs Account. DO NOT USE AXS! The first two friend got in no problem with the PDFs, but my third friend was denied at the door because they said the ticket barcode was expired. - AEW has announced that there will be a meet-and-greet for fans before tomorrow's Rampage. Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. Tap for tickets to see the artists and teams you love. Prendre un ticket (Page La Barque) 2,7 km. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. This is happening for the AXS, and RedRocks Mobile Iphone App. But wait, theres a phone number in the email you can call for help. After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. tl:dr - Crashy app. The email sharing the tickets never went through. AXS Tickets Reviews. Official Tickets and Your Source for Live Entertainment | AXS.com This decision was 1) not customer oriented, 2) self serving as AXS would stand to make more money if I sell on their aftermarket platform, 3) glutinous because they already have made significant fees on my original purchase and now want me to sell with them again to gain even more fees. Instead it shows AXS mobile ID and QR code for it. I cannot access the tickets I just bought! they couldnt figure it out and he had to leave for the show. Thanks for the review and enjoy your event! Avec le mode voiture, vous pouvez configurer vos options (type de vhicule, autoroute ou non, page ou non, distance la plus courte), tout en ayant accs aux infos de circulation grce notre service d'info-trafic en temps rel. At that point Im told it is cookie related and I cant proceed in Safari without changing my settings. While you can purchase a ticket on desktop, you cannot sign into a desktop web/mobile version. - AXS Help Centre What do I do if I have not received my tickets in the post? Here are some helpful workarounds that should work whenever AXS Tickets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. Tap for tickets to see the artists and teams you love. Wondering if they took them off to change dates. Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. After 30 minutes waiting to chat (ONLY option available for customer support), they couldnt help. I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. I would expect the venue would use an electronic ticketing system thats not so confusing and confounding. They show up on website though. Does not recognize sign in and unable to change password. I hope this video helps a few people in solve this. Ive purchased tickets for years from multiple ticket sellers, both original and resale and have never had an issue until now. I was not aware I had already completed my purchase and was charged $181. Works fine on my computer. I am seriously unhappy that we missed over an hour of the event, especially when we arrived before the event began, just because an AXS employee linked tickets from the 2021 rodeo to the 2022 rodeo today. Tickets never arrived (not the first time this has happened with me). Today, My 2 tickets has dissapear in My Events Section. Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. Le march actuel propose une varit d'auto neuves avec d'excellentes tranches de prix. I tried to shared all three tickets through AXSTickets and neither party was able to revive them. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. I do not understand where the difficulties lie in this process and am very unhappy with this service. Buy tickets at GasSouthDistrict.com, the Arena Ticket Office or by calling (770) 626-2464. Boooooo Axs. Pulling issues faced by users like you is a good way to draw attention of AXS Tickets to your problem using the strength of crowds. Every time I try to sign in, after creating a new password with my already existing email address on file, Im told that There is an account error and I need to be redirected to the help page or live chat. I add tickets to my cart but when I go to check out it says my cart is empty. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Privacy Policy. Ive seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. I'm getting sent in a loop to verify my device to sign on to the app. The main reason I am on here is because it is the official seller of the concert I want to go to and were selling them at face value while everywhere else I looked had a $30 markup per ticket plus extras so using AXS 2 tickets only cost $103 total instead of almost $200 total for the 2 and I know there is no way this venue is sold out especially since I just found out about the concert on Sunday on Pandora and the show is Saturday. And they had no answers for me. find great events near you, buy 100% official tickets, sell your seats if you Mappy donne les informations utiles pour votre itinraire de. Two of the ticket were bought together and the other was bought separately. To resolve AXS Tickets network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". Logging into our site and entering the temporary queue before the start of ticket sales does not mean that you are at the front of the final queue. On hold forever while I worked in the kitchen. It never comes. My axs app on my iphone is not working. Thats not all! IOS 16.2 on Iphone 11. In the future, I would definitely try not to use AXS for ticket purchases. Tix are for mobile, so not sure what to do. AXS has gone down the hill as soon as they stopped taking calls. "Swan Lake" tells the story of a young . The site also crashed while Im struggling to remember my password and forced to logout and queue in line again. It's absolutely sensible that they keep your money until after the event. Read. Can transfer over AXS app. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This is the ABSOLUTE WORST APP I have. They trully live up to their name and will ax you and slaughter you. I placed two orders for tickets at the same event. I expect much more from AXS!!! So my mom bought me tickets to the bandito tour to see twenty one pilots, my all time favorite band. I can't log in to the mobile app. Now, put your network on 4G e.g. Be safe from hackers and unwanted bills. I have been trying to get access to my tickets for 3 days i have chatted with three different customer support individuals and after explaining this very issue i received the response have you downloaded the AXS app and login with your email. Well obviously its been more than that, Im just upset that theyd falsely claim something and not come through with it. They replied that it happens quite often and therefore there should be no need to worry :-). Reddit and its partners use cookies and similar technologies to provide you with a better experience. I have exactly the same problem. Panic over. AXSTickets keeps crashing right now every time I tap the menu bar. Entering The Venue How do I get into the venue? Mobile app not able to log in. AXS connects fans with the artists and teams they love. I have deleted the app from my iphone and re-downloaded it with the same result. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. then to me it seems something is missing from the transaction. Press question mark to learn the rest of the keyboard shortcuts. Plans can change. AXS Account Your Account My tickets are not in my account? I just needed to transfer tickets to my son, but I kept getting the message that something went wrong, but it turns out the transfer worked, kind of. Update AXS Tickets to the latest version on PlayStore. When your tokens aren't automatically detected by Metamask, you can follow the instructions in the video to manually add the tokens yourself. I tried paying with my credit card but the App would not allow me to enter my billing address for some reason but it did allow me to use PayPal and I got a pdfs in my email right away. Yet I do not have my tickets or any co formation. On the day of event I reached them at last at mid day and they said they will look into it and get back to me. And waited. What a stupid, stupid product decision. Payer 4,10 (Page St. Maximin) 38,8 km. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. So basically I got scammed out of $250. AXS Tickets App In person In advance at Hornet Tickets office in the Athletic Center 10am-4pm M-F At events, subject to availability, hours vary Online (All orders run through our ticketing company AXS) Ticket Delivery Methods Digital Delivery (AXS App) - FREE! Something told me to go on the actual website. I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! Your real card info stays hidden. DO NOT USE THIS COMPANY! Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. This telling me time and time again, that I had NO EVENT COMING. BUY THE PERFECT The second I go to my event, you better believe I am deleting this poopy app and avoiding events done by this company. I never received my email confirmation for my tickets. Make sure you have the latest version of the AXS app. I went to a concert and it stated that a freebie will be included with the tickets, I never received the freebie and I thought maybe because i used axs instead of Ticketmaster, but why would axs clearly include that statement? Vous tes en qute d'une auto neuve avec un budget limit de 100000 200000 ? It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. However in my app it still shows that I have two tickets. The ticket is sold out but they did not tell you and made you keep queuing in line (which is waste of my time by waiting for 10 mins) giving you the false hope. Zero stress. And waited. Will this affect my getting in to the show on Sunday night at the O2, (Queen with Adam Lambert)? You need a connection to download your tickets to the app. Create an account to follow your favorite communities and start taking part in conversations. I dont know if it had deleted my tickets or if its a glitch but I dont know. . I reached to them through live chat but it's been 20 days and yet no response. What is a Pre-sale? What fees are there when buying tickets? So if you find that your tickets have disappeared it seems there's no need to worry. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Does anyone know with AXS specifically, once its transferred to me, can the guy transfer them again, or now only I can transfer them? This helps prevent ticket touting and help combat illegal counterfeiting. I've been logging into to AXS pretty much compulsively over the last couple of days, so instant panic when they were gone. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. I got in touch with AXS and the woman I spoke to assured me that everything's alright. . I got to the event, having paid for 10 tickets, and the etickets didnt work. Doe. I cannot log into the main AXS page on the AXS website. Tickets probably arent being delivered until 1-2 weeks before the show. For an app that is so important to accessing your tickets, youd think it would have a seamless login procedure. Why did the venue decide to use AXS Mobile ID? I have a problem with AXS Tickets Are you having issues? If you don't you will have tickets in your cart but when you try to buy them you will be forced to make an account and instead of carrying the tickets through the process they will be taken from you. Same here! For me it just says "Access To Website Blocked" which makes me extreamly worried can't acces my account, my tickets and my order confirmation email has "broken image file" icon under venue, calendar and tickets. All of this because we were linked to LAST YEARS tickets! Tried to purchase tickets August 28, 2021 for Kid Rock at Billy Bobs in Fort Worth Texas I am unable to confirm. 15 plus minutes I had a few performances to list so I went to do it. LTE/3G/2G (auto connect). I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. First of all their customer service is terrible. AXS Tickets does not seem very safe to us. I would rather be told the truth than a lie, after reading other reviews I see its a big issue. Tap Here" Nothing happens when I Tap Here. . This was after spending quite a bit of time talking on the phone with customer service before we left home! How do I get a pre-sale password? ~VP, Contact Center. Thats the date I requested the transfer. Thus, if anyone wants to buy a ticket - there is No reason they would want to buy my resale ticket when they can get a brand new ticket from AXS. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Ticket . Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. Published by AXS on 2023-02-21. I assume the meet and greet is after. Tbh, it is a great app. Solid Gold Turf Club St Paul Minnesota Friday November 26. I received an auto response on 2 separate emails and have not heard from AXS and still do not have my tickets. The websites attached to AXS app should just let people access their tickets from their emails (like they used to before this whole app craze) since AXSTickets has so many issues that you cant even get to them. Sortir et rejoindre la voie. The first time, was for. We dont need an app for everything. This is for London (October). Wondering if they took them off to change dates. Aside from that they DONT even give you a confirmation number or email thats proof that the money will be put into your account. Their customer service is horrible. So basically quit your job if you want to enquire about your ticket. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. Will Call - $2 per order Mail - $5 per order (if more than 10 days until event) I tried logging in on the app again, get the same message about needing to verify, but obviously that DID NOT WORK, so I request a new email with a new verification be sent. Expires: Dec 19, 2024. It was explained that if you had Flash Seats then you already had an account in AXS waiting for you. AXS Ticketing & Mobile Delivery. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age.