If youve lost that card, it should also be on a sticker on the base of the router. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. WPA-Auto - if you're having problems connecting older devices. WPA2 - the default setting (we strongly recommend you use this). Re: BT Smart Hub 2 manager and Windows 11. Every time a new device connects to your BT hub, Smart Setup automatically kicks in to prompt you to use all sorts of BT-specific services that you probably dont need. The light on the front will change colours while your Hub sets itself up. Band Steering You can turn it on or off. not the same as the wireless password. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. This will open the Hub Manager, Enter the admin password. 16-08-2022 When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. You'll find it on the back of the Hub if you haven't updated it. Wireless You dont want your neighbours taking advantage of the internet connection that youre paying for! First, you need to connect to the router's web management page, so that you can change the settings that you want. You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. How can I set up or change the admin password on my BT Hub? Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. On older models of the BT Home Hub you will see Settings rather than Advanced Settings. Only change it if you're having connection problems with your device. Choose BT Access Control from the options. on If you want to make any changes to the hub settings, you'll need the admin password. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features Wireless mode This table shows the main differences between them. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. >, Where do I find the default admin password for my BT Hub? How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. If you're still having trouble try our community forum. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. on It's not an extension socket, Press the Power button on the Hub to switch it on. A master socket is the main socket for the phone line in your home. If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Disconnect the red Ethernet cable that connects the modem to the Smart Hub. Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. Set the security level for your Hub's wireless connection -. Alternatively choose your Hub from the dropdown to find out how to connect. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Web admin interface of the BT Smart Hub 2 router. Try connecting your device to the router with an ethernet cable instead of using wireless. Check the lights on your Hub: If you can't get online, check the colour of the light in front of your Hub. Go back to: Here are some answers to help you on im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. If you have it, unplug all your old broadband kit, including your old power plug. >, How do I see which of my BT Hub's wireless bands my device is connected to? The light on the front will change colours while your Hub sets itself up. BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. Enter your email address to subscribe to this blog and receive notifications of new posts by email. >, How do I turn off BT Access Control for a device? You can re-use your filter and Ethernet cables, so please keep them. Copyright 2022. Barry has scribbled about tech for almost 20 years for The Sunday Times, PC Pro, WebUser, Which? How do I change my Smart Hub's wireless settings? Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem The video below shows you how to set up your BT Smart Hub. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. Your Hub will be called something like BT-XXYYXX. 15h07. Announcements, Guides & Community Updates. Then follow these simple instructions: You will be asked to enter a password. Enter your BT hub admin password. Got a BT Business Smart Hub 1? You'll find it on the back of the Hub if you haven't updated it. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. If there is already some text in the address bar. You can edit names and devices anytime you want. Once youre logged in youll see a button for Advanced Settings. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. And some questions nobody really wanted the answers to. You'll then be able to change these settings: Separate Bands. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. It's not an extension socket. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? 16h26. To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. If you've still got problems, try our Broadband troubleshooter>. Alternatively choose your Hub from the dropdown to find out how to connect. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . You can configure your Hub to use Dynamic DNS. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. The default BT Smart Hub IP Address is: 192.168.1.254. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. How do I restrict the wireless devices that can connect to my Hub? If you do have a problem with the Wi-Fi, this may reveal what it is. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Press the Power button on the back of the Hub to turn it on. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. Next, select the first device that you want to control and choose the days and times for which you want to set limits. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). Your Hub will be called something like BTHub6-ABCD. >, BT Home Hub 5 - Information and troubleshooting guide. Click on the title and picture of your Hub to see links to all our help. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. Unplug the battery pack from the power supply. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. >, What is the Smart Wireless feature in my BT Hub? This takes a few minutes. It's also easy to see the Hub Manager across all devices. From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . Here's how to set up a Hub 3. This will open the Hub Manager. on Are you having problems with BT Hub Manager? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. For security reasons you might want to change the admin password for your smart hub manager every now and again. You'll need your Hub's wireless network name and password. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. If you dont have a battery unit, unplug the modem. Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. >. Enter your current password followed by your new one. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. >, How do I turn wireless on and off on the BT Hub? This table shows the main differences between them. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device Switch off the router and switch it back on again. Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. You can re-use your filter and Ethernet cables so please keep them.